Business: Global IWPB COO

Principal responsibilities

- Support the successful delivery of VS outcomes in line with agreed delivery plans

- Drive inputs/outputs for Programme Increment (PI) Planning and synthesize QBR memo updates

- Co-ordinate & prepare materials for key VS/SVS ceremonies.

- Design & manage delivery dashboards for insightful visualisation of flow of Capabilities and Features from Idea to Done, to support decision-making.

- Ensure data is accurate and reporting the latest status for all the key parameters ( Features and Capabilities)

- Guardian of the change governance. Help provide oversight across Global and markets

- Facilitate Change control around investment planning, scope, OKRs, features/capabilities

- Ensure the delivery pipeline is connected with financials and within capacity

- Collect thematic learnings from retrospectives to ensure cross implementation (from a VS perspective)

- Monitor & control the VS investment allocation, benefit projection & ensure they are captured in standard tooling

- Manage financial guardrails, ensure controls are in place and variances are tracked

- Manage resource capacity pattern

- Monitor & control VS, SVS Commercialization tracking

- Provide holistic view of the VS/ SVS's financial performance and ensure those are in line with defined portfolio strategy, customer & business outcomes and OKRs

- Manages Risks and Issues through appropriate tracking and involving key members of the VS/ SVS team as appropriate

- Maintain continuous improvement plans to support the new Ways of Operating.

- Act as Change leader or SME in case of new initiative of business, strategy change, tooling migration, etc.

- Ensure compliance to HSBC Change Framework, FIM, SAFE, AGILE etc

- Manage any PMO Analysts in the team to ensure they deliver quality work and meet the expectations of the programme

- Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Addl responsibilities may form part of the role depending on the project, programme or portfolio where the resource is assigned / on boarded.

Qualifications:

- Solid stakeholder management skills with a consultative approach to engaging with internal clients

- A strong team player, proven team leadership potential

- Strong planning and organizing, ability to see the big picture

- Good written and verbal communication skills

- Strong attention to details and technicalities

Hard Skills:

- Master's or Bachelor's degree

- 8-12 years of proven work experience as a Project Management Officer or similar role in product/ services organisations

- Knowledge of industry standards in project, programme, portfolio management

- Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), PPM Tools, Collaboration tools

- Working knowledge of coordinating projects run in Agile methodologies

- Excellent organizational and technical abilities

- Good interpersonal and multi-tasking skills

- Relevant training and/or certifications as a Project Management Officer