Objective:

- To design, implement, and monitor contract management systems and ensure compliance with performance standards to achieve the RIGHTS project's goals of inclusion, accessibility, and opportunities for differently abled persons.

Scope of Work and Key Deliverables:

- In consultation with the Project Director, design a robust system, for effective

- Supervision, monitoring and management of PPP contracts in Social Welfare sector in the state, and undertake periodic review and introduce appropriate corrective actions.

- Regularly review progress (monitoring) reports to assess mid-term/ interim performance in accordance with the terms of contract and the agreed KPls for the PPP/other projects.

- Help develop supervision, monitoring and evaluation guidelines and appropriate reporting forms and formats that are fully integrated with an MIS system for RIGHTS project managers and officials.

- Identify and coordinate in developing key monitoring (dashboard) indicators for verification of service volume / quality standards and other KPls and/ or service delivery outcomes during PPP/ other projects implementation, for approval of payments/ reimbursements, penalties, etc.

Track the implementation of the contract clauses of PPP/other projects, using externally hired (third party monitoring agencies) as necessary to:

- monitor and validate the benefits received by the target beneficiaries:(particularly by differently abled persons , NGO's , women, remote and other vulnerable groups):

- conduct periodic performance evaluation of services, including undertaking cost benefit analysis; and

- conduct periodic quality assessments including patient feedback.

- Assist in Design and management of a comprehensive system for effective supervision and monitoring RIGHTS contracts

- Design and manage a robust M&E system that allows continuous monitoring of RIGHTS contracts; assess and evaluate the performance, outputs and outcomes of PPP/Other projects against the project objectives.

- Based on the above (comprehensive system, including M&E), support the authorities within the Directorate and the TN RIGHTS Project in developing robust management information system (MIS System) for supervision, performance monitoring, payment and other MIS indicators as relevant to contract management.

- Support the contracting authority to effectively enforce the contracts, including the capacity to monitor project/ contract implementation and the performance of the private party in accordance with the terms of agreement,

- Keep track of adherence to contract specifications and notify Officer(s) at TN RIGHTS/Directorate for any divergence in the terms and conditions of the contract agreement and the status of implementation.

- Facilitate regular feedback and communication to the private partners, TN RIGHTS and the directorate officials.

- Analyse and identify operational bottlenecks in current contracts and help relevant authorities including planning and transaction teams for mid-course correction, contract termination or in restructuring the contract and systems and processes.

- Undertake regular monitoring and supervision visits to PPP/other project sites, as also to their catchment areas for obtaining first-hand beneficiary feedback, to cross validate data reporting and field observations.

- Closely coordinate with MIS consultant to automate the M&E system as part of the information system and to improve the design and utility thereof.

- This will also include developing linkage to invoicing, release of payment including automatic deduction of penalties or addition of incentives, if any.

- Hold regular review meetings/discussion of any bottlenecks in project implementation and to communicate the same to the concerned officials at TN RIGHTS or the Directorate.

- Prepare and submit monthly, quarterly / annual reports for project review or for other administrative scrutiny including auditing or accounting contract termination and arbitration purposes.

- Travel as per RIGHTS requirements.

- Besides the above responsibilities, the consultant may be assigned additional tasks that are relevant for effective supervision, monitoring and evaluation of PPP/other projects or any World Bank related projects.

Reporting and Supervision:

- Reports directly to the Project Director or a designated official.

- Collaborates with third-party agencies, MIS consultants, and other project officers.

Qualifications and Experience:

Education: Postgraduate degree in, Law, Procurement, Finance, Business, or related fields.

Experience: 5 to 7 years in contract management, preferably in World Bank or externally aided projects.

Skills: Proficiency in MS Office, contract compliance, and stakeholder coordination.

Other Requirements: Ready to travel as per project needs