Program Manager - Education Operations

Location: Gurgaon

Working Days: MondaySaturday (Saturdays-WFH)

Client: Leading Business School

Job Overview:

- The Lead Outclass will be responsible for curating, managing, and scaling high-impact experiential learning opportunities for undergraduate students beyond the classroom. The role focuses on driving Outclass challenges that equip students with real-world problem-solving and entrepreneurial skills.

- This position requires strong organizational skills, creativity in program design, and the ability to manage diverse stakeholders in a dynamic environment.

Key Responsibilities:

- Lead the conceptualization and end-to-end execution of UG Outclass challenges.

- Ensure challenges deliver measurable learning outcomes, industry exposure, and skill development.

- Track participation, outcomes, and feedback to refine and improve future editions.

- Serve as the primary point of contact for UG students regarding Outclass activities, communications, and logistics.

- Support timetabling, attendance, LMS updates, and record-keeping for Outclass sessions.

- Collaborate with mentors, facilitators, and industry experts to ensure high-quality delivery.

- Plan and execute Outclass-linked showcases and events across the UG program.

- Handle end-to-end logistics: requirements gathering, mentor coordination, budgeting, and on-ground execution.

- Manage reimbursements, student winnings, and finance coordination for Outclass activities.

- Ensure timely documentation, reporting, and communication of all initiatives.

- Provide quick resolutions to student operational queries and IT/logistical needs.

Qualifications and Skills:

- 4-6 years of relevant professional experience in education operations, student engagement, or experiential learning.

- Strong communication and interpersonal skills.

- Familiarity with LMS platforms, reporting, and student communication systems.