Program Manager - Digital

Role & Responsibilities:

The Project Manager will lead and orchestrate cross-functional digital initiatives spanning marketing technology, web enhancements, personalization, analytics, and UX/UI improvements. This role requires a self-starter who can independently manage complex workstreams, remove blockers, and ensure timely delivery.

Key Responsibilities:

- Manage and track multiple digital projects across workstreams with clear timelines, milestones, and ownerships.

- Act as the single point of contact across stakeholders including product, marketing, UX, analytics, and engineering.

- Coordinate intake, scoping, sprint planning, resourcing, and progress reporting.

- Monitor and mitigate project risks; proactively resolve blockers to maintain momentum.

- Ensure alignment between digital strategies, martech capabilities, and delivery plans.

- Report regularly on project health, KPIs, and roadmap alignment to senior leadership.

Ideal Candidate

- 5+ years of experience in digital project management or program delivery roles.

- Strong understanding of web ecosystems, martech tools, campaign operations, and digital workflows.

- Familiarity with tools like JIRA, Confluence, Aha!, Workfront or Asana.

- Experience in stakeholder management, timeline planning, reporting, and coordination across cross functional teams.

- Excellent communication, problem-solving, and organizational skills.