Product Manager - Subscription Models (Insurance Domain)

Experience: 2-5 years

Type: Full-time

We're looking for a Product Manager who has built and scaled subscription models in the insurance domain-whether health, motor, travel, or life. You will be responsible for owning the full lifecycle of subscription-based insurance products, including pricing, onboarding, renewals, auto-debits, retention, and churn.

This is a critical role that blends deep domain knowledge of insurance with a subscription-first product mindset. You'll work at the intersection of APIs, compliance, user experience, and monetization strategy.

What You'll Own & Drive:

- Subscription Strategy Design: Define and roll out subscription models for insurance offerings (monthly, quarterly, annual, etc.). Work closely with actuaries, underwriters, and sales teams to build pricing structures.

- End-to-End Customer Lifecycle: Design and optimize journeys across onboarding, premium payments, renewals, auto-debit mandates (e-NACH, UPI AutoPay), cancellations, and reinstatements.

- Retention & Engagement: Build features that reduce churn (reminders, grace periods, benefits for continuous coverage, etc.) and improve long-term customer value.

- Payment Integrations & Automation: Work with engineering teams to integrate with PSPs, gateways, mandate providers, and insurer backend APIs to enable seamless subscription flows.

- Compliance & Policy Lifecycle Management: Ensure IRDAI compliance in subscription flows. Track regulatory changes impacting renewals, cancellations, and digital payment mandates.

- Analytics & Reporting: Monitor core KPIs: churn rate, CAC:LTV ratio, renewal rate, activation-to-subscription conversion, etc. Use data to continuously iterate.

What You Bring:

- 2-5 years of product management experience in the insurance domain, ideally with exposure to motor, health, or travel products.

- Proven experience in building or scaling subscription-based models (e.g., insurance subscriptions, SaaS billing, etc.).

- Deep understanding of insurance lifecycle workflows - from policy issuance and endorsements to renewals and claims.

- Strong working knowledge of API-based integrations (BAP, iPOS, Saral, etc.) and payment systems (NACH, UPI, Razorpay Subscriptions, etc.).

- Ability to work with XML, REST APIs, and understand insurer logic and policy data structures.

- Solid grasp of IRDAI regulations, especially those affecting recurring premium payments, digital KYC, and renewal timelines.

- Highly analytical and data-driven; capable of balancing product intuition with customer insights and behavioral data.

- A mindset that is customer-obsessed, ownership-driven, and thrives in fast-moving environments.

Why Join Us?

Opportunity to reshape how insurance is distributed and retained through modern subscription infrastructure.

Work closely with top insurers, insurtech partners, and fintech providers.

Be a part of a team building the future of embedded, continuous insurance coverage.