Product Manager - Strategic Product Ownership & Outcome Innovation

Role Summary

As a Product Manager, you'll drive the vision, planning, and execution of Borderless Access's research-tech products. This role requires deep engagement with internal teams, clients, vendors, and users to align business and market needs with digital product innovation. You'll own the product lifecycle-from feasibility and scoping to delivery, go-live, and impact tracking-all while advancing user experience and business growth.

Key Responsibilities

Vision & Strategy

- Define product outcomes focused on KPI impact: conversions, completes, MRC growth, and retention

- Conduct feasibility and sizing assessments, prioritizing features across roadmap sprints

- Leverage competitive analysis and market research to identify innovation opportunities including AI-led initiatives

- Translate business requirements into structured features/ epics and delivery plans

Execution & Process Management

- Lead end-to-end sprint planning and execution as/with Scrum Masters and engineering pods

- Oversee UAT, go-live readiness, and post-launch reviews tied to stakeholder outcomes

- Track and report KPIs to leadership, ensuring alignment with business efficiency and revenue goals

- Continuously refine user experiences through customer feedback and platform metrics

Stakeholder Engagement

- Collaborate with clients, vendors, integrators, and internal teams to guide feature delivery

- Align product updates with broader business process improvements and operational efficiency

- Communicate effectively across customer success, delivery, and tech teams throughout the product cycle

Qualifications

- 6-10 years in product management, ideally within Digital, platform delivery, or research-tech environments

- Strong experience with feasibility, scoping, strategic planning, and stakeholder alignment

- Tools: JIRA, Confluence, analytics dashboards, Figma, and product discovery frameworks

- Exceptional communication, critical thinking, and decision-making skills

- Proven ability to lead product strategy while delivering measurable business impact

- Master's in business administration preferred

Preferred Experience

- Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems

- Experience working with data teams on audience segmentation and predictive analytics

- Proven success in launching features that drive engagement, retention, and operational scale across digital platforms