Product Manager - SFDC/Salesforce

Job Title: Product Manager - SFDC (Salesforce.com)

Reports to: Lead - Product Management

Location: Bangalore

Role Overview:

As a Product Manager - Salesforce (Sales Cloud), you will be responsible for driving the vision, strategy, and execution of Salesforce-based solutions that support commercial and sales operations. You will work closely with cross-functional teams including business stakeholders, IT, and Salesforce developers to deliver scalable and impactful CRM solutions.

Key Responsibilities:

- Salesforce Product Ownership: Own and manage the Salesforce Sales Cloud platform, ensuring alignment with business goals and user needs.

- Roadmap & strategy: Define and maintain the product roadmap for Salesforce Sales Cloud, prioritizing features and enhancements based on business impact.

- Stakeholder Collaboration: Partner with commercial teams, sales leaders, and IT to gather requirements, identify pain points, and translate them into Salesforce solutions.

- User Experience & Adoption: Drive user adoption through intuitive design, training, and continuous feedback loops. Ensure high-quality user experience across all Salesforce touchpoints.

- Release Management: Lead sprint planning, backlog grooming, and release cycles in collaboration with Salesforce developers and admins.

- Data & Analytics Integration: Collaborate with the Data & Analytics team to integrate Salesforce data into broader analytics products and dashboards.

- Compliance & Governance: Ensure Salesforce configurations and customizations adhere to data governance, security, and compliance standards.

- Innovation & Optimization: Continuously explore new Salesforce features (e.g., Einstein AI, automation tools) to enhance productivity and decision-making.

Required Qualifications & Experience:

- 4 to 7 years of experience in technology or product management roles

- Minimum 4 years of hands-on experience with Salesforce Sales Cloud

- Proven track record of managing Salesforce implementations or enhancements

- Strong understanding of CRM workflows, lead/opportunity management, and sales processes

- Experience working in Agile/Scrum environments

- Excellent communication and stakeholder management skills

- Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant) are a plus