Product Manager- Personal Loans - NBFC

Job Role: Product Manager Personal Loans

Location: Mumbai

Key Responsibilities:

- Lead end-to-end product management of the Personal Loan journey, from ideation to delivery and adoption.

- Prepare and manage Business Requirement Documents (BRDs), ensuring alignment with business objectives.

- Oversee digital onboarding journeys and optimize user flows to enhance conversion and customer experience.

- Manage aggregator partnerships and ensure smooth integration with internal systems.

- Drive digital campaigns and initiatives to improve lead conversion and portfolio growth.

- Handle User Acceptance Testing (UAT) and coordinate with tech teams for successful implementation.

- Monitor system performance, transaction flows, and MIS dashboards to support decision making and ensure uptime.

- Ensure compliance with RBI and internal regulatory requirements, coordinating with legal, risk, and compliance teams.

- Work closely with cross-functional stakeholders (sales, operations, technology, vendors) to deliver process improvements and scalable solutions.

- Contribute to defining the digital roadmap and go-to-market strategy for PL.

Preferred Qualifications & Skills:

- Relevant experience in Product Management / Digital Lending, with strong exposure to Personal Loans.

- Experience in managing digital onboarding journeys, aggregators, and integrations (APIs, BRE, etc.).

- Strong analytical mindset with experience in MIS, dashboards, and data-driven decisions.

- Hands-on experience with UAT and production support in a lending ecosystem.

- Excellent communication, stakeholder management, and project execution skills.