PRM Begraj - Assistant Manager - Mall Operation

Job Role - Assistant Manager - Mall Operation.

Location Malda, West Bengal.

Education:.

- Degree in Facilities Management, Business Administration, or related field.

- Certification in property or facility management is a plus.

Experience:.

- Minimum of 5-7 years in facilities management or mall operations, with at least 2 years in a supervisory role.

Skills & Competencies:.

- Strong leadership and team management skills.

- Extensive experience in Mall marketing.

- Knowledge of building systems (e. , HVAC, electrical, plumbing).

- Familiarity with safety and environmental regulations.

- Effective communication and interpersonal skills.

- Proficiency in budgeting and cost control.

Key Responsibilities:.

Facility Management:.

- Ensure that all mall facilities (e. , HVAC, escalators, elevators, lighting, and utilities) are maintained in top working condition.

- Oversee regular inspections and preventive maintenance schedules.

- Manage emergency repairs efficiently to minimize downtime.

- Security & Safety: Supervise the security team to ensure mall security and customer safety.

- Monitor CCTV operations and handle emergency or crisis management protocols.

- Implement safety drills and ensure compliance with fire and building safety regulations.

- Housekeeping & Landscaping:. Manage housekeeping teams to ensure a clean and attractive mall environment.

- Oversee landscaping efforts to maintain outdoor aesthetics.

Energy Management:.

- Optimize utility usage and reduce energy consumption.

- Identify areas for cost-effective upgrades, like LED lighting or smart systems.

Tenant Relations:.

- Act as the primary point of contact for tenant inquiries regarding operations or maintenance.

- Assist tenants during move-in, set-up, and move-out processes.

- Ensure tenants comply with mall operational guidelines, including safety and waste management.