Practus - Senior Manager - Banking & Financial Services

We are looking for a skilled and experienced Management Consultant to join our Banking & Financial Services (BFSI) consulting team.

As a key member of our team, you will collaborate with clients to deliver strategic solutions, implement innovative technologies, and optimize business processes to drive measurable impact and sustainable growth.

Key Responsibilities:

Client Relationship Management:

- Develop and maintain strategic relationships with key clients, including executives, decision-makers, and stakeholders.

- Act as the primary point of contact for clients, understanding their business goals, challenges, and requirements.

- Foster trust and credibility with clients by providing expert advice, guidance, and support.

Needs Assessment and Solution Design:.

- Conduct comprehensive assessments of clients' business operations, processes, and challenges.

- Collaborate with clients to identify opportunities for improvement and develop tailored business solutions.

- Work closely with internal teams to design innovative solutions that address clients' unique needs and objectives.

Project Oversight and Delivery:

- Lead the delivery of projects from initiation through completion, ensuring successful outcomes and client satisfaction.

- Define project scope, objectives, and deliverables in collaboration with clients and internal stakeholders.

- Active Participation to take business initiative deliverables along with ensuring quality assurance of deliverables done by team members.

- Provide oversight and direction to project teams, ensuring projects are delivered on time, within budget, and to the highest quality standards.

Business Development and Growth:

- Identify opportunities for expanding business with existing clients, including up-selling additional services and solutions.

- Collaborate with sales and marketing teams to develop client proposals, presentations, and other materials to support business development efforts.

- Participate in client meetings, presentations, and industry events to promote our services and capabilities.

Qualifications:

- MBA or related field (Master's degree preferred) with 6 to 8 years of experience.

- Proven experience in client-facing roles, such as account management, client services, or business development.

- Desired experience of working with banking sector clients and NBFC.

- Strong relationship-building and communication skills, with the ability to engage and influence clients at all levels.

- Solid understanding of business operations, processes, and technologies, with the ability to identify opportunities for improvement and innovation.

- Experience leading cross-functional teams and managing complex projects and initiatives.

- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

- Willingness to travel to client sites as needed.