We are looking for a self-driven, success-oriented, and inspiring leader for the position of Practice Delivery Leader (PDL) for SAP practice. The leader will manage SAP accounts/engagements and be responsible for executing delivery across multiple accounts, ensuring customer success, profitable growth, employee satisfaction, capability building, and innovations by leveraging the ecosystem.
Key Responsibilities:
- Manage delivery of SAP complex and large programs/accounts of size 800+ FTEs and revenue of $140+ Mn.
- Manage C-level customer relationships and identify growth opportunities.
- Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices.
- Ensure Y-o-Y 15% profitable growth and meet operating margins target.
- Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in the pipeline.
- Enable/implement value-added services and solutions to customers in line with 's offerings.
- Understand delivery operational parameters and align them to organization norms.
- Understand customer vision and proactively build solutions to manage sustained growth.
- Drive delivery-led growth by scoping/farming new opportunities within the accounts proactively.
- Align with client partners to build winning solutions and deliver.
Key Skills:
- Total experience of 17+ years in SAP space with at least 5+ years as a Delivery Leader/PDL.
- Experience in SAP Implementation, Rollout, and AMS programs with different SDLCs and engagement levels.
- Knowledge of Estimation techniques and Quality parameters.
- Client Centricity, Execution Excellence, Collaborative Working, Nurturing People, Passion for Results, Strategic Perspective, Stakeholder Management, Managing Complexity, Problem Solving & Decision Making.
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