PMO & Workforce Operations Lead - CoE

Contractor & Vendor Management:

- Track contractor details, monitor end dates, and coordinate renewals or exits.

- Ensure timely closure of open demands rolled out to vendors.

- Contribute to automating the contractor management lifecycle.

Program Governance & Reporting:

- Ensure PRs are approved by senior leadership, including funding details, strategic justification, and finance readiness.

- Own weekly status updates across CoE programs, ensuring accuracy and on-time delivery to stakeholders.

- Capture and analyze monthly metrics across various teams, providing insights and justifications.

- Lead the migration of monthly metrics tracking from Excel to Power BI with cross-platform automation.

Innovation & Process Excellence:

- Manage the client's Innovation Portal: approve submitted ideas and track progress toward defined goals.

- Create templates, decks, and reports for town halls, review meetings, and leadership updates tailored to stakeholder level.

Employee Engagement & Culture:

- Track new joiners, facilitate inductions/intro calls, and maintain a weekly activity log.

- Host team-building events and women-centric sessions to foster inclusion.

- Build strategy for internal mentorship programs and training schedules.

Cross-Functional Collaboration:

- Act as a liaison between delivery teams and PeopleSoft management to ensure seamless coordination and operational efficiency.

Required Skills & Competencies:

- Strong knowledge of Program/Project Management Office (PMO) practices.

- Proven expertise in contractor/vendor management and workforce planning.

- Proficiency in Power BI, MS Excel, and automation tools for reporting.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and stakeholder management abilities.

- Ability to multitask, prioritize, and deliver under tight deadlines.

- Experience with innovation governance and idea management systems is a plus.

- Familiarity with PeopleSoft or similar ERP tools preferred.

Education:

- Bachelor's degree in Business Administration, Operations Management, Human Resources, or related field.

- A PMP/Prince2 Certification or MBA (Operations/HR/Strategy) is highly desirable.

- Strategic Value of the Role

- This position consolidates operational, reporting, and engagement functions under one accountable lead to deliver:

- Improved visibility and control over contractor operations.

- Streamlined reporting and leadership alignment.

- Scalable innovation tracking and automation initiatives.

- A stronger team culture and onboarding experience