Location: Mumbai

Department: Operations / Manufacturing

Reports To: COO

Subordinates: All Department Heads (Production, Quality, Maintenance, HR, Stores, EHS, etc.)

Job Purpose:

To lead and manage the entire plant operations with a focus on safety, quality, productivity, cost-efficiency, and people development. The Plant Head will ensure seamless execution of production plans, customer satisfaction, and continuous improvement in the glass processing environment.

Key Responsibilities:

1. Operations Management:

- Oversee daily operations of the plant including production, maintenance, quality, and logistics.

- Ensure optimal utilization of manpower, machines, and materials to achieve production targets.

- Monitor KPIs related to OEE, yield, downtime, wastage, and rework.

2. Production Planning & Control:

- Collaborate with SCM and sales teams to convert demand into executable production plans.

- Ensure timely delivery of high-quality processed glass (tempered, laminated, IGU, etc.).

3. People Management:

- Lead a multi-disciplinary team across functions; promote a high-performance work culture.

- Guide department heads on recruitment, training, performance, and employee engagement.

- Ensure statutory compliance and harmonious industrial relations.

4. Quality Assurance & Customer Satisfaction:

- Establish and maintain strict quality control systems.

- Address and resolve customer complaints and ensure root cause elimination.

- Ensure adherence to ISO, BIS, ASTM, or client-specific quality standards.

5. Plant Maintenance & Asset Management:

- Ensure timely preventive and predictive maintenance of glass processing machinery (e.g., tempering furnaces, CNC, lamination lines, etc.).

- Optimize plant uptime and reliability.

6. Cost Control & Efficiency:

- Drive cost reduction initiatives through lean manufacturing, energy savings, and waste minimization.

- Control overheads, material wastage, and improve productivity.

7. Safety, Health & Environment (SHE):

- Foster a strong safety culture; ensure zero accidents and full statutory compliance (Factories Act, Pollution Board, etc.).

- Conduct regular audits, drills, and awareness programs.

8. Strategic Projects & Improvements:

- Implement CapEx and infrastructure projects.

- Drive continuous improvement initiatives like Kaizen, 5S, TPM, and Six Sigma.

Key Requirements:

Education:

- Diploma / B.E. / B.Tech in Mechanical, Electrical, Production, or related engineering discipline.

Experience:

- 10-15 years of experience in manufacturing/operations, with at least 10 years in a leadership role in the glass processing or related industry (faade, architectural glass, automotive glass, etc.) or Auto auxiliary manufacturing industries.

- Strong experience in handling a greenfield/brownfield plant will be an added advantage.

Technical Knowledge:

- Hands-on understanding of glass processing technologies (tempering, IGU, lamination, cutting, edge grinding, etc.).

- Familiarity with modern production systems, SAP/ERP, ISO systems, and lean tools.

Leadership Competencies:

- Strong decision-making and crisis management skills.

- Proven ability to lead cross-functional teams and drive performance.

- Excellent communication, stakeholder management, and execution focus.

KPI Metrics (Typical):

- Production volume and yield

- OTIF (On Time in Full) delivery

- Cost per square meter of glass processed

- Machine uptime and breakdown hours

- Customer complaint rate

- Employee productivity & retention