Roles & Responsibilities:

- Phonon is a CPaaS of about 85-100 people, with its HQ at Vadodara and sales and delivery operations at Mumbai, Gurgaon, Noida, Indore, Ahmedabad and Goa.

- We are looking for a Human Resources Business Partner to lead our human resources teams across these locations.

- As a- Human Resource Business Partner- at Phonon you will work towards building a world-class, ethical and value delivery company.

Your role will consist of developing and executing organisational mandates towards:.

- Employee lifecycle management including Manpower Planning, Budgeting, Talent Acquisition, Performance Management and Exit.

- Managing and Conducting all Employee Relations procedures including HR interventions, performance expectations, employee engagement and managing delivery of Phonon's key values.

- Building a Learning and Developing Organisation with a performance management, development and incentive programs leading to an objective and transparent employee assessment process.

- Reviewing risks and demonstrating a quality focus to make Phonon a great place to work and develop career plans to make each individual at Phonon an outcome oriented professional.

- Process owner for all Record Management pertaining to Employee Personnel Files, Attendance Data, Leave Data, Salary payments, etc. during the employee lifecycle for the regions.

- Ensure compliance for all HR matters and support in HR audit.

- HR Operations activities including: Mitigating attrition, conducting Exit interviews, coordinating the employee's exit from the firm and tracking status of full & final settlement.

Key Responsibilities:

Talent Acquisition and Management.

- Responsibility for full recruitment life cycle across all functions as per SOP and TAT.

- Manpower Planning & Budgeting.

- Ensure implementation the Recruitment Plan as per the manpower plan.

- Ensure the formulation and implementation of a cost-effective Recruitment Plan.

- Ensure that the Job Requisition Forms are completed for all positions sourced - New/Replacements.

- Sourcing candidates across Recruitment Database, Job Portals, Social Media, Employee Referrals, Job Fairs, Campus interviews etc.

- Conducting competency-based interviews either through VC/Telephone/In-Person interactions.

- Offer Management includes Negotiation, Reference Check, Background Verification, and Relationship Management.

- Liaison with the HR Operations/Administration/IT/Learning & Development Team to ensure they are kept informed of all new hires and joining dates and respective inputs.

- Weekly review meetings with function stakeholders.

Organisation Development.

- Develop and execute HR strategy by implementing various HR Initiatives based on objective assessments and transparency.

- Build and implement performance management plans including:.

- Career planning and Learning plans that reward high performance employees and drives higher performance amongst the average performers.

- PIP (Performance Improvement Plan) to enable higher performance amongst lower performers.

Employee Relations and Compliance:

- To manage and conduct all Employee Relations procedures with support from HR Operations on disciplinary, grievance, performance management, and redundancies, Internal Complaints Committee.

- Process owner for all Record Management pertaining to Employee Personnel Files, Attendance Data, Leave Data, Salary payments, etc. during the employee lifecycle for the regions.

- Conducting Exit interviews, coordinating the employee's exit from the firm and tracking status of full & final settlement.

- Ensure compliance for labor laws as well as under the Shops & Establishment Act, as applicable.

- Key responsible person for external audit for HR Compliance (Client).

- Management Information/Reporting.

- Monthly/Annual Recruitment MIS.

- Need-based MIS for Function Heads on elements like Costs, Recruitment Agency Expenses, and Referral Incentives etc.

- Reviewing risks and demonstrating a quality focus to mitigate attrition.

Key Skills:

- Understanding and deployment of HR management models and structures to bring in transparent and objective Human Resource practices.

- Well-versed with Google environment (Google Emails, Documents, Spreadsheets) and Jira.

- Numbers driven with excellent communication, interpersonal, leadership and management skills.

- Good influencing and negotiating skills.

- Have experience of dealing with challenging situations.

- Demonstrated experience of Labor Laws, Good understanding of employment law.

- Ability to analyze, interpret and explain the legal framework regulating employment.

- Knowledge of ISO:9001 documentation and audit (preferred).

- Be confident directing HR and advising managers on all aspects of people management and development.

- Have a professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals.

Qualifications:.

Experience.

- Senior HRBP: 10+ years of relevant experience.

- HRBP: 4-6 years of experience in functional areas such as Human Resource, Organization Development, Talent Acquisition.

Education:

- UG - Any Graduate.

- PG - MBA/MHRM - Human Resource discipline (from Top Tier Institutes).