Payomatix Technologies - Operations Manager

Job Title : Operations Manager.

Location : On-site - Greater Noida, Uttar Pradesh, India.

Company : Payomatix Technologies Pvt.Ltd.

Industry : Fintech / Digital Payments.

Experience Level : Mid to Senior Level.

Employment Type : Full-Time.

About Payomatix:

- Payomatix is a leading fintech innovator in India, revolutionizing the digital payments landscape for businesses.

- We empower enterprises with advanced, secure, and seamless payment solutions that simplify transactions, drive growth, and ensure financial efficiency.

- With a commitment to cutting-edge technology and customer-centric service, Payomatix is on a mission to redefine the future of payments.

Position Overview:

- We are seeking a dynamic and results-driven Operations Manager to join our growing team at our Greater Noida office.

- The ideal candidate will oversee daily operations, ensure efficiency in process execution, and support strategic initiatives that enhance our fintech services.

- You will play a pivotal role in aligning operational workflows with the company's vision and delivering exceptional service experiences to our business clients.

Key Responsibilities:

- Oversee and manage end-to-end operational activities within the company.

- Monitor payment processing systems and troubleshoot issues to ensure smooth transactions.

- Coordinate with the technology, sales, and support teams to streamline client onboarding and service delivery.

- Design and implement SOPs to improve efficiency and reduce operational risks.

- Track key performance indicators (KPIs) and prepare regular reports for senior management.

- Ensure compliance with regulatory and data security standards in operational processes.

- Manage vendor relationships and evaluate third-party service providers as needed.

- Lead and mentor the operations team, fostering a culture of accountability, collaboration, and innovation.

Qualifications & Requirements:

- Bachelor's or Master's degree in Business Administration, Operations, or related field.

- 5+ years of experience in operations management, preferably in fintech, banking, or payment solutions.

- Proven track record in managing teams and complex operational workflows.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and interpersonal abilities.

- Familiarity with regulatory requirements related to digital payments and financial services.

- Proficiency in operational tools, CRM systems, and Microsoft Office Suite.

What We Offer:

- A vibrant and forward-thinking work environment at the heart of fintech innovation.

- Opportunity to work with passionate professionals and cutting-edge technology.

- Competitive salary and performance-based incentives.

- Career growth opportunities aligned with company expansion.