Ospyn Technologies - Business Analyst

Consulting & Solution Design:

- Work with the Product Solution Management and Development teams to understand client business needs and translate them into functional requirements.

- Assist in conducting client workshops to gather information and analyze business processes, identifying gaps and recommending solutions.

- Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and - User Stories under the guidance of senior team members.

- Collaborate with the development and testing teams to ensure client requirements are met, and solutions are designed to align with business objectives.

- Documentation & Process Management - Help in creating and maintaining project documentation, including process flows, user guides, and business requirement documents.

- Support internal teams with training and knowledge-sharing on new processes, solutions, and system updates.

- Work closely with the project team to ensure Requirement Traceability Matrix (RTM) is updated and aligned with project deliverables.

- Client Engagement & Pre-Sales Support - Assist in pre-sales activities, helping the team prepare for client demos and solution workshops.

- Engage with clients during solution discussions to clarify business needs and gather feedback for product improvements.

- Collaborate with stakeholders to ensure smooth communication and alignment between business goals and technical solutions.

- Solution Implementation & Support - Support the implementation of IT solutions by working with clients to configure systems according to business requirements.

- Help manage the User Acceptance Testing (UAT) process, ensuring that the solution meets client expectations.

- Provide post-implementation support, working with clients to resolve issues and adapt the solution to changing business needs.

Desirable Skills:

- Strong analytical and problem-solving skills, with the ability to understand and document business processes.

- Excellent communication and interpersonal skills, able to collaborate effectively with clients and internal teams.

- Familiarity with documentation standards, such as BRDs, FSDs, and user stories, or a willingness to learn.

- Ability to work with development and testing teams, providing clear documentation and feedback to guide solution development.

- Basic understanding of IT systems and solutions or an eagerness to learn in a tech-driven environment.

- Willingness to travel internationally as needed for client projects and solution implementations.

Education & Experience:

- 5+ years of professional business analysis experience, ideally in roles that involve analysing processes, working with clients, or documenting requirements.

- Skills in communication, problem-solving, IT and technical documentation are highly valued.

- A background in Trade Finance, Other Banking, Supply Chain or related fields or Health Care Domain