We are seeking an experienced and dynamic hands-on Director of Artificial Intelligence/Machine Learning (AI/ML) to lead our AI/ML initiatives in the rapidly evolving payments and fintech sector. The successful candidate will be responsible for driving the strategic direction, development, and implementation of AI/ML solutions to optimize payment processing, enhance customer experience, and drive innovation in financial services.

Key Responsibilities:

Strategic Leadership:

- Develop and implement a comprehensive AI/ML strategy aligned with the company's business goals.

- Lead the AI/ML team to create advanced models and algorithms for smart assistants, fraud risk management, predictive analytics, and other AI-driven solutions.

- Collaborate with cross-functional teams to integrate AI/ML initiatives into various business processes.

Team Management and Development:

- Build, mentor, and lead a high-performing team of AI/ML experts

- Foster a culture of innovation, continuous learning, and data-driven decision-making.

AI/ML Innovation:

- Lead the development of AI/ML models to enhance payment processing systems, fraud detection, risk management, and personalized customer experiences.

- Stay abreast of emerging trends and technologies in AI and machine learning, and assess their applicability to business needs

Data Science and Analytics:

- Oversee the design and development of scalable data processing and analytics platforms.

- Implement best practices for data mining, analysis, and modeling to uncover insights that drive business value.

- Ensure data quality and integrity in all data science projects.

Stakeholder Engagement:

- Work closely with executive management to define key performance indicators and deliver insights that inform strategic decisions.

- Communicate complex data science concepts and findings to non-technical stakeholders.

Regulatory Compliance and Ethics:

- Ensure all data science and AI activities comply with regulatory standards and ethical guidelines, particularly in data privacy and security.

Qualifications:

Education: Master's or PhD in Data Science, Computer Science, Statistics, Mathematics, or a related field.

Experience:

- Minimum of 12+ years of hands-on experience in AI/ML field, with at least 5 years in a leadership role

- Proven track record of developing and implementing successful AI/ML models.

Technical Skills:

- Expertise in Deep Learning, Transformers, Generative AI, and Prompt Engineering

- Proficiency in LLM finetuning, LangChain and Agentics frameworks

- Proficiency in Python, SQL, Tensorflow, and PyTorch and cloud computing environment(s)

- Experience with various databases, including vector databases and Snowflake

- Expertise in data mining, predictive modeling, machine learning, and AI.

- Experience with big data technologies and advanced analytics tools.

Leadership Skills:

- Strong leadership and team-building capabilities.

- Excellent communication and interpersonal skills.

- Ability to think strategically and translate insights into actionable business plans.

- Strong analytical, problem-solving, and communication skills

Preferred Skills:

- Experience in the fintech or payments industry.

- Knowledge of payment systems, digital wallets, and financial regulations.

- Familiarity with agile project management methodologies.