Niva Bupa - Unit Manager

- This is a full-time Unit Manager role located on-site in Chandigarh, India at Niva Bupa Health Insurance.

- The Unit Manager will be responsible for overseeing day-to-day operations, managing a team, ensuring compliance with policies and regulations, and developing strategies to improve efficiency and customer satisfaction.

Responsibilities:

- Oversee the day-to-day operations of the unit, ensuring smooth and efficient workflows.

- Manage, motivate, and mentor a team of employees, fostering a positive and productive work environment.

- Ensure adherence to all company policies, industry regulations, and ethical guidelines.

- Performance Improvement: Develop and implement strategies to improve operational efficiency, sales performance, and customer satisfaction.

- Customer Relationship Management: Build and maintain strong relationships with customers, addressing their needs and resolving any issues.

- Prepare and submit regular reports on unit performance, identifying trends and areas for improvement.

- Collaborate with other departments and teams to achieve organizational goals.

- Identify training needs and facilitate the professional development of team members