Niva Bupa - Deputy Manager - Learning & Development

Deputy Manager - Learning & Development

Key Responsibilities:

- Design, develop, and conduct various training programs across the assigned region, specifically addressing the diverse requirements of our Agency, Banca, Third-Party Distribution (TPD), and NBFC channels.

- Collaborate with regional heads and branch managers to identify training needs, performance gaps, and development opportunities for various teams and individuals.

- Adapt and customize existing training materials to suit regional specificities and channel-wise requirements.

- Conduct frequent and focused branch visits across Andhra Pradesh and Telangana to deliver in-person training, provide on-the-job coaching, and assess training effectiveness firsthand.

- Implement training initiatives aimed at improving product knowledge, sales techniques, customer service skills, operational efficiency, and compliance awareness.

- Gather feedback from training participants and stakeholders, evaluate program effectiveness, and recommend continuous improvements to L&D initiatives.

- Keep abreast of the latest industry trends, product updates, and training methodologies to ensure content remains relevant and engaging.

Requirements:

- 3+ years of professional experience in Learning & Development or a similar role.

- Prior experience in conducting training programs is strongly preferred.

- Exposure to the financial services sector, particularly experience with Agency, Banca, TPD, or NBFC channels, is highly desirable.

- Excellent verbal and written communication skills in English, Telugu, and/or Hindi.

- Proven ability to deliver engaging presentations and facilitate interactive workshops for diverse audiences.

- Ability to assess training needs, analyze performance data, and propose effective training solutions.

- Must be open to extensive travel to branches across Andhra Pradesh and Telangana.

- Ability to work independently to manage regional training initiatives while also collaborating effectively with various internal teams.

- Education: Master's/Bachelor's degree in Human Resources, Business Administration, or a related field.

What We Offer (in Hyderabad):

- Competitive salary and benefits package.

- Opportunities for significant impact on employee development and business growth.

- A dynamic and supportive work environment.

- Professional development and growth opportunities within a growing organization.

- Travel allowances and support for regional visits