Mirketa - Manager - Inside Sales

About Mirketa Inc:.

Mirketa Inc. is a technology consulting firm headquartered in the US, with deep expertise in Salesforce, AI-powered solutions, and digital transformation.

We have been helping organizations in healthcare, financial services, education, and nonprofits realize business outcomes through innovative Salesforce implementations and custom solutions.

Role Overview:

We are looking for a seasoned Inside Sales Manager who has extensive experience in Salesforce services and solutions, and a strong track record of selling to the US market.

This role will be responsible for building a robust sales pipeline, nurturing client relationships, and qualifying leads to closure in coordination with the pre-sales and delivery teams.

Key Responsibilities:

- Own the inside sales strategy for Salesforce services and products in the US market.

- Identify and qualify new business opportunities through inbound/outbound prospecting.

- Build and manage a high-conversion sales pipeline using different tools.

- Collaborate closely with the marketing team for targeted campaigns and webinars to generate leads.

- Understand client pain points and position relevant Salesforce solutions (Sales Cloud, Service Cloud, Revenue Cloud, Marketing Cloud, etc.

- Coordinate discovery calls, product demos, and solution discussions with the pre-sales team.

- Manage the complete sales cycle - from lead qualification to proposal to contract closure.

- Maintain and track key sales metrics and provide reports to leadership on pipeline health and conversion.

- Nurture long-term relationships with clients for upselling/cross-selling opportunities.

- Lead and manage a team of inside sales representatives; assign targets and monitor performance.

Requirements:

- 10+ years of experience in Inside Sales, with a minimum of 5+ years in Salesforce service sales.

- Deep understanding of Salesforce ecosystem, licensing, and partner landscape.

- Strong experience in selling to US-based clients - preferably in Nonprofit, Manufacturing, Education, Tech and Healthcare.

- Proven track record of meeting/exceeding monthly and quarterly sales targets.

- Exceptional communication and relationship-building skills.

- Ability to work during overlapping US time zones as required.

- Experience working in a fast-paced, target-driven B2B sales environment.

Preferred Qualifications:

- Prior experience working with a Salesforce consulting partner or ISV.

- Exposure to AI, Data & Analytics, or Cloud-native services is a plus.

- Understanding of US market dynamics, compliance, and procurement cycles.

- Bachelor's degree in business, Marketing, or a related field (MBA preferred)