Job Summary:

We are seeking an accomplished and highly experienced Quality Head with 15-20 years of progressive experience, primarily in a plant manufacturing environment. The ideal candidate will be a strategic leader responsible for overseeing all aspects of quality management systems, ensuring product quality, process compliance, and continuous improvement initiatives across our plant operations. This role requires a proven track record of implementing robust quality frameworks, driving operational excellence, and leading high-performing teams.

Key Responsibilities:

Strategic Quality Leadership:

- Develop, implement, and maintain a comprehensive quality management strategy aligned with business objectives and industry best practices.

- Define and drive quality policies, procedures, and standards across all manufacturing processes and product lines.

- Lead the development and execution of quality objectives, targets, and KPIs for the plant.

Quality Management Systems (QMS):

- Establish, maintain, and continuously improve the plant's Quality Management System (QMS), ensuring compliance with relevant international standards (e.g., ISO 9001, IATF 16949, GMP, AS9100, etc., as applicable to the industry).

- Oversee internal and external audits, ensuring timely closure of non-conformities and effective corrective and preventive actions (CAPA).

- Manage document control and record-keeping for all quality-related activities.

Process and Product Quality Assurance:

- Implement robust in-process and final product quality control measures, including inspection, testing, and statistical process control (SPC).

- Drive root cause analysis (RCA) for quality deviations, customer complaints, and internal non-conformances, implementing effective solutions.

- Collaborate with R&D, Production, and Supply Chain teams to ensure quality is built into product design, material selection, and manufacturing processes.

- Oversee supplier quality management, including audits, performance monitoring, and development initiatives.

Continuous Improvement & Operational Excellence:

- Champion a culture of continuous improvement using methodologies such as Lean, Six Sigma, Kaizen, and 8D problem-solving.

- Identify opportunities for process optimization, waste reduction, and efficiency gains through quality initiatives.

- Lead cross-functional teams on improvement projects aimed at enhancing product quality, reducing defects, and improving customer satisfaction.

Team Leadership & Development:

- Lead, mentor, and develop a high-performing quality team, fostering a culture of accountability, collaboration, and continuous learning.

- Conduct performance reviews, provide constructive feedback, and identify training needs for team members.

- Promote quality awareness and best practices throughout the organization.

Compliance & Regulatory Affairs:

- Ensure strict adherence to all relevant national and international quality standards, regulatory requirements, and customer specifications.

- Stay updated on industry trends, new technologies, and evolving quality standards to ensure proactive compliance.

Reporting & Communication:

- Prepare and present regular quality performance reports to senior management, highlighting key metrics, challenges, and improvement initiatives.

- Act as the primary point of contact for all quality-related matters with customers, suppliers, and regulatory bodies.

Qualifications:

Education: A Master's degree or MBA is required.

Experience: 15-20 years of progressive experience in Quality Management, with a significant portion (at least 10+ years) in a leadership role within a manufacturing plant environment.

Certifications:

- Certified Quality Manager (CQM) or equivalent certification is highly desirable.

- Six Sigma Black Belt certification is strongly preferred.

- Lead Auditor certification for relevant QMS standards (e.g., ISO 9001, IATF 16949) is an advantage.

Required Skills & Competencies:

Technical Expertise:

- In-depth knowledge and hands-on experience with various Quality Management Systems (e.g., ISO 9001, IATF 16949, GMP, AS9100, etc., based on industry).

- Proficiency in quality tools and methodologies: SPC, FMEA, MSA, PPAP, APQP, 8D, 5 Whys, Ishikawa diagrams.

- Strong understanding of Lean Manufacturing principles and their application in quality improvement.

- Experience with statistical analysis software and data interpretation.

Leadership & Management:

- Proven ability to lead, motivate, and develop large teams.

- Strong strategic thinking and problem-solving skills.

- Excellent decision-making capabilities under pressure.

- Ability to drive change and foster a culture of continuous improvement.

Communication & Interpersonal:

- Exceptional verbal and written communication skills.

- Strong presentation and negotiation abilities.

- Ability to build strong relationships and influence stakeholders at all levels.

Results-Oriented:

- Demonstrated ability to achieve measurable results in quality improvement and cost reduction.

- Strong analytical skills with a data-driven approach to problem-solving.