Assistant Branch Manager - Chennai

Microtek International Pvt Ltd. is a leading technology innovator in India's power backup industry, celebrated for its reliable and advanced products. With a global presence and eight state-of-the-art manufacturing plants, we are committed to delivering unmatched quality and benefits to our customers. Our diverse product portfolio includes Line Interactive UPS, Online UPS, Digital and Sinewave Inverters/UPS, solar products, and stabilizers. We are seeking a highly motivated and experienced Assistant Branch Manager to join our team in Chennai.

About the Role

This is a full-time, on-site position in Chennai. As the Assistant Branch Manager, you will play a pivotal role in the day-to-day operations of the branch. You will be responsible for managing staff, ensuring operational efficiency, and driving the branch's sales performance. This is a hands-on leadership role that requires a strategic mindset, excellent communication skills, and a commitment to customer satisfaction.

Key Responsibilities:

- Branch Operations Management: Oversee and manage the daily operations of the branch, ensuring all processes run smoothly and efficiently.

- Team Leadership: Supervise, train, and motivate branch staff to achieve individual and team goals. Foster a positive and productive work environment.

- Sales & Target Achievement: Develop and implement strategies to meet and exceed branch sales targets. Track performance metrics and report on progress to senior management.

- Customer Relationship Management: Handle customer inquiries, address concerns, and ensure a high level of customer satisfaction.

- Inventory & Budget Management: Maintain accurate inventory levels and manage the branch budget effectively to optimize resources.

- Inter-Departmental Coordination: Serve as a key liaison between the branch and other departments, including sales, logistics, and finance, to ensure seamless communication and workflow.

- Compliance & Reporting: Ensure all branch activities comply with company policies and regulations. Prepare and submit regular performance reports to senior management.

Qualifications:

- We are looking for a dedicated professional who is passionate about leadership and operational excellence.

- Educational Background: A Bachelor's degree in Business Administration, Management, or a related field is required. An MBA is highly preferred.

- Experience: Proven experience in a supervisory or management role, with a strong background in sales and customer service.

- Leadership Skills: Demonstrated ability to lead and inspire a team to achieve peak performance.

- Organizational Skills: Strong ability to manage multiple priorities, budgets, and inventory with a keen eye for detail.

- Communication: Excellent verbal and written communication skills for effective coordination with various stakeholders.

- Problem-Solving: Strong analytical and problem-solving skills to address operational challenges promptly and effectively.

- Industry Knowledge: Knowledge of power backup products and the technology industry is a significant advantage.

- Location: Ability to work on-site in Chennai.