Manager / Senior Manager Learning Development (LD)

Medical Coding US Healthcare Payment Integrity

Location: Jayanagar, Bangalore (On-site)

Job Type: Full-time | Work from Office

Experience: 10-14 Years

About Us:

We are a fast-growing HealthTech company committed to transforming US healthcare payment integrity through our next-generation, cloud-native platform.

At the intersection of technology, compliance, and clinical expertise, we are building scalable solutions to combat fraud, waste, and abuse (FWA) and recover overpayments across the claim lifecycle.

We're looking for a passionate and visionary Manager or Senior Manager Learning Development (LD) to shape and lead a future-ready training function from the ground up, specializing in Medical Coding and US Healthcare Payment Integrity.

Key Responsibilities

Pioneering Training Programs

Design and deliver impactful, up-to-date training content across:

- Medical coding standards: ICD-10, CPT, HCPCS Level II

- Compliance: HIPAA, NCCI edits, modifiers

- US healthcare payment integrity: FWA, denials management, overpayment recovery

- Engage learners with hands-on coding simulations, real-world case studies, and assessments.

- Driving AI-Enabled Learning

- Integrate AI tools to automate content creation, assess training outcomes, and personalize learning paths.

- Conduct internal workshops to upskill teams on AI prompt engineering and effective tool usage.

- Shaping LD Infrastructure

- Lead the setup, configuration, and administration of a modern Learning Management System (LMS).

- Build structured learning journeys, dashboards, and feedback loops to track and optimize learning impact.

- Strategic Upskilling & Leadership Enablement

- Collaborate with business and clinical leaders to identify skill gaps.

- Design targeted upskilling plans, including partnerships with external SMEs and industry trainers.

- Effective Onboarding & OJT

- Develop and implement standardized induction and On-the-Job Training (OJT) modules for new hires across functions.

Experience:

Required Qualifications:

Manager: 10+ years in LD or Medical Coding training

Senior Manager: 13+ years of progressive experience in LD leadership roles

Education:

Mandatory: Medical / Life Sciences background (MBBS, BDS, B.Pharm, M.Pharma, PharmD, BSN, or equivalent Life Sciences degree)

Certifications:

Mandatory: Certifications from AHIMA / AAPC CPC, CPMA, COC, CIC, CPC-P, CCS, etc.

Preferred: Specialty certifications (e.g., CRC, CDEO, CHONC)

Skills & Expertise:

Strong knowledge of:

- US medical coding & billing standards

- Denial management, LCD/NCD, NCCI edits, PTP/CCI edits

Proven experience with:

- LMS deployment & content creation

- Training needs analysis & instructional design

- AI tools in LD (e.g., GPT, adaptive learning platforms)

Soft Skills:

- Excellent communication, facilitation, documentation, and stakeholder management skills.

- Strategic thinking with hands-on execution mindset.

Perks & Benefits:

Competitive salary package

Health insurance for your family

Personal accident & life insurance

Certification & CEU reimbursement

Flexible leave policy

Opportunity to be a founding pillar in a mission-driven HealthTech venture