Manager - Sales - Jewelry Industry

We are looking for a dynamic and results-driven Sales Manager with proven experience in the jewelry industry to lead sales operations, build strong client relationships, and drive revenue growth. The ideal candidate will have deep product knowledge, a passion for customer engagement, and a strong network in the luxury or fine jewelry sector.

Key Responsibilities:

- Develop and execute sales strategies to meet and exceed monthly, quarterly, and annual sales targets.

- Monitor daily/weekly sales performance and implement action plans to boost revenue.

- Supervise and motivate a team of sales associates, ensuring high performance and customer service standards.

- Conduct regular training on product knowledge, selling techniques, and clienteling.

- Build and maintain relationships with high-value clients, providing personalized services and recommendations.

- Identify and pursue opportunities for client retention, upselling, and repeat purchases.

- Oversee showroom/store operations, ensuring smooth execution of daily activities.

- Collaborate with visual merchandising and inventory teams to ensure optimal product display and availability.

- Stay informed about jewelry trends, competitors, pricing, and customer preferences.

- Generate sales reports, analyze performance metrics, and present actionable insights to management.

Key Requirements:

- Bachelors degree in Business Administration, Sales, Marketing, or related field.

- Minimum 4 years of proven sales experience in the jewelry, luxury retail, or fashion industry.

- Strong leadership skills with experience managing sales teams and operations.

- Excellent communication, negotiation, and client-handling skills.

- Proficiency in CRM tools, POS systems, and Microsoft Office Suite.

- High level of integrity, professionalism, and a customer-first mindset.

Preferred Attributes:

- Existing client network in fine jewelry or luxury products.

- Ability to handle high-pressure sales environments and premium clientele.

- Willingness to work weekends and extended hours, as needed.