- Manage the entire lifecycle of trade schemes initiated by Business Finance, including documentation reviews, depletion-based reconciliations, provisioning, and timely payout communication to Accounts Payable.

- Ensure audit-readiness by maintaining accurate records and supporting documentation for all schemes.

Period Closure Activities :

- Lead month-end and period closure activities, ensuring completeness and accuracy of financial transactions.

- Oversee provisioning, accruals, inventory valuation reconciliations, and related entries in strict compliance with the applicable financial reporting standards.

- Uphold integrity and hygiene of books through rigorous reviews and documentation.

Customer Management :

- Oversee end-to-end customer account lifecycle, including KYC documentation, new customer onboarding, and monitoring of TCS certificates.

- Drive timely and accurate customer collections and prompt clearing of outstanding balances.

- Maintain disciplined follow-ups and enforce financial hygiene through timely knocking off of receivables

Customer Reconciliations :

- Own the reconciliation process for customer accounts, ensuring alignment between billing systems, payments received, and outstanding receivables.

- Facilitate timely resolution of discrepancies and customer queries through strong collaboration with Business Finance and Sales teams, thereby enhancing customer satisfaction and internal controls.

Compliance and Audits:

- Ensure adherence to all applicable accounting standards, statutory regulations, and internal policies governing the O2C cycle.

- Own the audit process by coordinating with internal and external auditors, responding to queries proactively, and ensuring smooth and timely closure of audits.

Process Improvement:

- Continuously evaluate O2C processes to identify and implement improvements, with a focus on automation, standardization, and efficiency.

- Partner with Business Finance to integrate best practices, stay ahead of regulatory changes, and adapt emerging trends that enhance operational excellence.

Relationship Management:

- Establish and nurture effective partnerships with internal stakeholders-Business Finance, Sales, and Accounting teams-to ensure smooth issue resolution and enhanced service delivery.

- Drive a collaborative, SLA-driven performance culture that aligns O2C operations with strategic business goals.

Team Leadership and Capability Building :

- Lead, mentor, and develop a high-performing Accounts Receivable team.

- Promote a culture of accountability, continuous learning, and professional excellence.

- Provide coaching and development opportunities to elevate team capabilities and performance standards.

PROFILE DETAILS

QUALIFICATION

- CA/MBA with 8-10 years of post-qualification experience in FMCG, manufacturing, or similar industries.

- Strong expertise in Order to Cash (O2C) processes, financial transactions, Ind AS/IFRS reporting, and month-end closing.

- Proven experience in cross-functional collaboration with Sales, Business Finance, IT, and Operations to achieve business KPIs.

- Hands-on, proactive professional with a track record of driving change and implementing innovative processes in dynamic environments.

- Effective people leader with demonstrated ability to manage and develop high-performing teams.

FUNCTIONAL SKILLS (Both essential & desirable):

- Proficiency in using accounting software, ERP systems, and Microsoft Office applications.

- Experience with accounts receivable modules and customer relationship management (CRM) systems is desirable.

- Strong negotiation and communication skills, both verbal and written.

- Outstanding business acumen along with understanding of domestic and export related O2C activities.

BEHAVIOURAL SKILLS (Both essential & desirable):

- Displays high drive for results

- Detail oriented and eager to learn

- Strong leadership skills, exceptional written and verbal communication skills, and analytical and customer-focused

- Ability to multi-task, work independently, and prioritize deliverables to meet tight deadlines

- Strong influencing skills and ability to work in a collaborative and team-centric culture