Manager - Operations - FMCG

Job Title: Manager - Operations

Location: Manesar, Gurgaon

Job Type: Full-time

Industry Type: FMCG / Foods / Beverage

Work Experience: 5-8 years

Education: Graduate, Postgraduate

We are seeking a highly driven Operations Lead to oversee and optimize key operational metrics. This role will focus on driving Operations KPIs, including Fill Rates, Lead Times, Supply Chain P&L Costs, and Inventory Management across owned and 3PL warehouses. The ideal candidate will bring strong expertise in supply chain operations, cost optimization, and performance tracking.

Key Responsibilities:

- Drive key Operations KPIs - Fill Rates, Lead Times, Order Accuracy, and Cost Optimization.

- Oversee inventory management at owned & 3PL warehouses, ensuring optimal stock levels and accuracy.

- Lead supply chain cost control initiatives, optimizing P&L and reducing inefficiencies.

- Ensure process standardization by developing and implementing SOPs and operational trackers.

- Manage warehousing & logistics operations, ensuring SLA adherence and smooth execution.

- SAP Ownership for data-driven decision-making, ensuring seamless operations and reporting.

Qualifications & Experience:

- 5+ years in supply chain, warehouse operations, or logistics.

- Mandatory SAP expertise with experience in WMS and inventory planning.

- Strong analytical and problem-solving skills to drive efficiency.

- Proven ability to manage 3PL operations and improve service levels.

- Ideally looking for candidate in Gurgaon and Immediate Joiners

- Should have experience in Inventory Planning (Forecasting, Managing Slow Moving Inventory, Trackers)

- Should ideally have experience in FMCG Sector to have exposure to Low Shelf Life items and ideally in Food

- This role will involve managing Operations at HO but looking into B2B Supplies (e.g. from Factory to Warehouse WH, WH to Customer WH)

- Exposure to Logistics and Cold Chain Supply Chain will help - e.g. Ice Cream Brands, Frozen Food Brands, Other Food Brands