Manager - LMS Quality Assurance - Healthcare BPM

A prestigious client of Innoquest Consulting,in the Healthcare BPM Domain are seeking Assistant Manager/Deputy Manager/Manager in the LMS domain for Quality Control/Assurance.

Mandatory Ask:-Experience Required: 10 - 15 Years on QC for LMS

Job Summary:

Ensures instructional and visual quality, technical functionality, and overall compliance of all training deliverables against project standards and client requirements.

Key Roles & Responsibilities:

- Define and implement quality assurance processes across the ADDIE lifecycle.

- Review ILT materials, eLearning modules, and videos for instructional accuracy, grammar, visual consistency, and interactivity.

- Conduct functional testing of SCORM packages on various LMS platforms.

- Maintain checklists for editorial, design, and technical reviews.

- Coordinate with IDs, GDs, Courseware Developers, and PMs to ensure feedback implementation.

- Analyse feedback trends and provide improvement recommendations.

Required Skills & Qualifications:

- Bachelor's or Master's degree in Instructional Design, Educational Technology, Multimedia Design, or related field.

- Understanding of instructional models (ADDIE, SAM, Agile Learning)

- Strong attention to detail and editorial review skills

- Familiarity with LMS platforms and SCORM/AICC/xAPI standards

- Hands-on with QC tools/checklists and bug reporting protocols

- Excellent communication, stakeholder management, and problem-solving skills.

- Understanding and proficiency in the healthcare industry, encompassing its systems, processes, and related technologies (preferred, not mandatory)