Manager - Legal Compliance - Retail/eCommerce/Jewellery Industry

Role: Legal Compliance Manager

Location: Mumbai (Candidate must be comfortable travelling PAN-India)

Experience Required: 7 to 11 years (Mandatory retail compliance experience)

Industry: Retail / E-commerce / Consumer Goods / Jewellery

Overview:

We are a leading retail brand with pan-India operations spanning offline stores, e-commerce, warehousing, and manufacturing. As part of our commitment to legal excellence and operational integrity, we are seeking a Legal Compliance Manager to oversee regulatory, statutory, and operational compliance.

Key Responsibilities:

Regulatory & Legal Compliance:

Ensure full compliance with applicable laws, including:

- Legal Metrology, Labour Laws, Shops & Establishment Act, Data Privacy, and E-commerce Guidelines

- Signage regulations, Trade Licenses (TL), Packaging & Labelling, and Consumer Protection Act

- Maintain updated knowledge of multi-state regulatory frameworks

Document Management & Systems Oversight:

- Oversee and manage the company's compliance management portal track renewals, filings, and audit readiness

- Maintain comprehensive documentation and reporting protocols

Authority Engagement & Litigation Support:

- Regularly interface with regulatory authorities labour departments, municipal bodies, legal metrology officials, etc.

- Draft and respond to notices, show cause letters, and legal correspondence

- Coordinate with the internal legal team and external counsel on litigation matters arising from compliance breaches

Advisory & Preventive Compliance:

- Provide compliance advice on new store launches, vendor contracts, advertising/promotional materials, and operational changes

- Develop and implement SOPs, checklists, and training modules to proactively prevent non-compliance

Qualifications:

- Minimum 7 years of experience in legal and regulatory compliance in the retail sector

- In-depth understanding of multi-jurisdictional retail operations

- Proven ability to handle legal notices, inspections, and compliance audits independently

- Excellent drafting and legal interpretation skills

- Comfortable working cross-functionally with operations, marketing, and HR teams

- Organised, proactive, with strong attention to detail

- Bachelors Degree in Law (LLB) Masters Degree (LLM) preferred

- Certification in corporate or retail compliance is a plus

- Proficiency in English (spoken & written)

Other Details:

- A retail background is mandatory

- Willingness to travel as required for audits or inspections

- 1-month onboarding at Mumbai Head Office (company accommodation provided)