Manager - Learning & Development

Job Description:

- The Manager - Learning & Development (L&D) will lead the end-to-end learning strategy, design, and execution of L&D programs for our business.

- This role is responsible for designing, developing, and facilitating impactful learning experiences that drive employee capability, leadership development, and organizational effectiveness.

- The incumbent will work closely with senior stakeholders to ensure learning initiatives align with business priorities and enhance employee performance.

Key Responsibilities:

Learning Strategy & Program Development:

- Design and implement a comprehensive L&D strategy aligned with business objectives.

- Lead the creation of technical, behavioural, leadership, and functional training programs.

- Assess skill gaps and create structured learning roadmaps for employees at different career

levels.

- Develop a learning culture that fosters continuous upskilling, internal mobility, and leadership readiness.

Learning Program Execution & Management:

- Drive and oversee Manager Development Program and other leadership initiatives.

- Facilitate training sessions, workshops, and leadership coaching to improve manager effectiveness.

- Identify, evaluate, and onboard external training partners, universities, and e-learning platforms to enhance training effectiveness.

- Design blended learning approaches (classroom, virtual, on-the-job, and digital learning).

- Collaborate with business leaders to customize training programs for different functions Technology, Product, Data Science, etc.

Training Content Development & Facilitation:

- Create high-quality, engaging learning content, toolkits, and training materials tailored to business needs.

- Develop and deploy interactive learning content (videos, gamification, microlearning, simulations).

- Ensure learning materials are aligned with adult learning principles and modern instructional

design methodologies.

- Facilitate engaging, high-impact training sessions and leadership workshops.

Learning Impact Measurement & Analytics:

- Define key learning metrics to measure the impact of L&D programs (NPS, training completion rates, post-training effectiveness).

- Analyze employee performance data to track skill improvement and recommend adjustments to programs.

- Use AI-based learning platforms and digital tools to enhance learning personalization and effectiveness.

Stakeholder Engagement & Business Collaboration:

- Act as an L&D business partner to senior leaders, advising on talent development strategies.

- Work closely with HRBPs, managers, and business heads to align training programs with team goals.

- Partner with external industry experts, universities, and certification bodies for skill enhancement initiatives.

Learning Technology & Digital Innovation:

- Oversee LMS (Learning Management System) administration and ensure seamless learning accessibility.

- Identify and introduce AI-based learning solutions for automated content curation and skill-building.

- Implement digital learning strategies such as self-paced learning, knowledge hubs, and collaborative learning platforms.

Qualifications & Experience:

- 10+ years of experience in Learning & Development, with at least 5 years in a managerial role.

- Strong background in corporate training, content development, and leadership development programs.

- Experience in facilitating leadership workshops and coaching senior managers.

- Hands-on experience with LMS platforms, AI-based learning tools, and digital learning ecosystems.

- Exposure to designing learning programs for technology and digital businesses is a plus.

- Strong understanding of instructional design principles, adult learning theories, and facilitation techniques.