Manager - Human Resources - Shared Services

Job description.

Job Title : Sr Manager - Global HR shared services

Location : Gurgaon

Mode : Hybrid

Exp :12 - 22 Years

Job Description:

- We are hiring for a fortune 500 company based in Gurgaon location,.

- Experience in managing and leading teams in an HR shared service environment that offers a wide range of services across the full employee lifecycle (Hire to Retain).

- Lead and oversee all HR operational processes related to the employee lifecycle, ensuring alignment with regional compliances and organizational policies, and provide strategic direction to the team.

- A track record of reliable delivery and continuous improvement in a shared service environment.

- Harmonize HR processes across business units/geographies and identify opportunities for optimization.

- Strong understanding of Data Protection legislation and experience managing data requests.

- Exceptional interpersonal skills, sound judgment, and the ability to juggle competing priorities.

- Ability to influence leaders and build relationships across the organization.

- Maintain and monitor service level KPIs and SLAs for all processes.

- Allocate work effectively to improve team productivity and ensure high efficiency, with mechanisms to measure performance metrics.