Manager - Employee Engagement - BFSI

Manager Employee Engagement

Key Responsibilities:

Employee Engagement:

- Design, execute, and scale employee engagement programs aligned with organizational values and goals.

- Plan and run internal campaigns, virtual and in-person engagement activities, recognition programs, and cultural initiatives.

- Partner with business leaders, HRBPs, and communications teams to embed engagement into daily operations and people practices.

- Act as a culture champion, identifying opportunities to enhance belonging, inclusion, and employee morale.

Center of Excellence (CoE) - Employee Engagement:

- Act as a key member of the Employee Engagement CoE, responsible for developing frameworks, toolkits, and best practices that can be scaled across the organization.

- Benchmark industry trends and integrate best-in-class engagement practices into the organizations overall talent and culture strategy.

Great Place to Work (GPTW) Initiatives:

- Lead the organizations GPTW certification strategy and implementation.

- Own end-to-end survey planning, rollout, communication, and analysis.

- Act on feedback to drive measurable improvements in trust, communication, and leadership credibility.

Employee Listening & Surveys:

- Design and manage employee pulse surveys, lifecycle feedback tools (onboarding, exit, etc.), and other listening mechanisms.

- Analyze data and translate insights into actionable strategies and leadership interventions.

- Track metrics and report on engagement KPIs regularly to HR leadership and business units.

Talent Engagement & Retention:

- Develop and execute strategies to engage high-potential and high-performing talent across functions.

- Support manager enablement and talent initiatives aimed at enhancing career growth, motivation, and connection to the organization.

- Partner with L&D and Talent teams to align engagement efforts with learning, development, and succession strategies.

Key Requirements:

- 8 to 12 years of experience in Human Resources with a clear focus on employee engagement or related areas (e.g., culture, internal communication, talent management).

- Demonstrated experience managing GPTW certification, employee surveys, and engagement analytics.

- Deep understanding of employee lifecycle, engagement models, and people analytics.

- Strong stakeholder management, communication, and facilitation skills.

- Experience in driving change and influencing organizational culture at scale.

- Familiarity with engagement platforms (e.g., CultureAmp, Qualtrics, Glint) and data interpretation tools.

Preferred Qualifications:

- Postgraduate/ Masters degree in Human Resources, Organizational Psychology, Business Administration, or related field.

- Prior experience in mid to large-size organizations or fast-paced environments is preferred.