Manager - Customer Success

Manager - Customer Success

Required Skills:

- 2-5 years of experience in customer success, account management, or a related field.

- Experience with data analytics, AI/ML concepts, and cloud platforms (AWS or Azure) is required.

- Proven ability to engage with senior leadership (VP, Director, or C-level) in enterprise environments.

- Strong analytical and problem-solving skills, with a customer-centric approach to issue resolution.

- Ability to prioritize tasks, adapt quickly to change, and excel in a fast-paced environment.

- Comfortable working with diverse clients across industries, tailoring strategies to their specific needs.

- Excellent verbal and written communication skills, capable of translating complex technical concepts for non-technical audiences.

- Relevant certifications in AWS, Azure, data analytics, or AI/ML are a plus.

Education/Qualification: MBA from Tier I/II institute.