About the Role:

- As a Supplier Business Development Manager reporting to the Supplier Category Manager, you'll play a critical role in growing and managing our supplier base for the B2B jewelry marketplace.

- This role is for a driven, strategic professional who excels in identifying the right suppliers for , building supplier relationships, optimizing their performance, and aligning their products with market needs.

- You'll act as a revenue co-pilot for suppliers, working closely with them from onboarding through sustained success.

- Your work will ensure that our platform offers the best quality, selection, price and value for buyers, creating a dynamic and profitable environment for both suppliers and our business.

What You'll Do?

- In this role, you'll identify, onboard, and support high-potential suppliers while maximizing their sales growth and ensuring quality and inventory alignment with customer demand.

- You will act as both a consultant and a coach, guiding suppliers to optimize their product offerings, pricing, and availability.

- Your insights and proactive support will be instrumental in helping suppliers grow on our platform, creating value and a seamless experience for buyers.

Responsibilities:

Supplier Acquisition and Onboarding:

- Identify potential gemstones suppliers, develop a pipeline of high-quality gemstones suppliers and onboard the best quality gemstones suppliers that align with category standards.

- Communicate marketplace value propositions clearly and drive their engagement with our platform.

Account Management and Supplier Support:

- Build strong, consultative relationships with suppliers to ensure alignment with business goals.

- Act as a primary point of contact for their growth, success, and troubleshooting needs.

- Work hand in hand with tech and customer support teams to ensure every interaction is seamless.

Performance Analysis and Reporting:

- Use data to assess supplier performance, identify growth opportunities, and provide actionable feedback on selection, pricing, and quality metrics.

Sales Enablement and Revenue Growth:

- Drive suppliers to meet revenue targets by optimizing product assortment, pricing, and inventory levels.

- Promote express stock initiatives to ensure fast delivery options.

Quality and Compliance Oversight:

- Work closely with suppliers to maintain high-quality standards, minimizing return rates and customer complaints through proactive quality assurance.

Cross-Functional Collaboration:

- Partner with category management, product, and operations teams to align on category objectives, drive buyer engagement, and support product marketing initiatives.

Supplier Training and Development:

- Develop training resources and guides to help suppliers understand best practices for product listing optimization, pricing, quality control, and category-specific performance metrics.

Growth Strategy Implementation:

- Implement growth initiatives based on category OKRs, aiming for increased active suppliers and improved supplier performance on key metrics (availability, Sale-through-rate, sold-out rates, and express sales).

Key Objectives (OKRs).

Supplier Activation and Engagement:

- Onboard the right suppliers with right stock on the platform, achieve and maintain 95% active suppliers, consistently engaging with suppliers to foster long-term marketplace participation.

Revenue and Growth:

- Drive incremental supplier sales through proactive support, strategic product alignment, and seasonal optimization.

- Target a sell-through rate (STR) of 50% of the listed stones on the platform.

Product Quality and Availability:

- Ensure 100% items are listed with proper media, 98% products are active and in stock, with a sold-out rate below 0.50%.

Express Revenue: Target a sell-through rate (STR) of 75% on express products and increase express stock availability.

Your Qualifications and Experience;

- Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.

- 4+ years of experience in sales and account management, business development, or a related role, ideally within B2B marketplaces or e-commerce.

- Industry Experience: Strong understanding of the gemstones market, including sourcing, quality standards and regulations.

- Strong Communication Skills: Exceptional relationship-building and communication abilities, with a consultative approach to supplier management.

- Data-Driven Mindset: Proficiency in using data and analytics to guide decisions and performance improvements.

- Customer-Centric & Quality-Oriented: A commitment to ensuring the highest quality standards and a positive customer experience through strong supplier support.

- Self-Starter with Growth Focus: Highly motivated to achieve targets, with a proactive approach to problem-solving and supplier growth.

Preferred Qualifications:

- Experience in B2B marketplaces, Gemstones industry, luxury retail, or tech-enabled marketplaces.

- Familiarity with supply chain processes and inventory management.

- Proven success in driving revenue growth and optimizing supplier performance.