Manager - B2C Sales - Real Estate

Key Responsibilities:

1. Lead Generation & Management

- Handle incoming leads from digital marketing campaigns, property portals, walk-ins, and channel partners.

- Build and maintain a personal sales pipeline by generating referrals, networking, and local market outreach.

- Maintain accurate lead data in CRM and ensure timely follow-ups.

2. Sales Conversion:

- Conduct sales presentations, virtual tours, and site visits to showcase project features.

- Understand customer requirements, financial considerations, and lifestyle aspirations to provide tailored solutions.

- Negotiate pricing, payment terms, and closing deals while ensuring alignment with company policies.

- Achieve monthly and quarterly sales targets.

3. Customer Engagement:

- Act as the first point of contact for buyers, building strong trust and long-term relationships.

- Assist buyers with financing options by coordinating with banks and housing finance institutions.

- Guide clients through legal and documentation processes (RERA, registration, agreements).

- Provide regular updates on construction progress, possession timelines, and handover processes.

4. Market Intelligence & Reporting

- Stay updated with local real estate trends, competitor projects, and customer preferences.

- Share insights with the management team for pricing strategies, promotions, and product improvements.

- Prepare daily/weekly sales reports and MIS updates.

5. Post-Sales Service:

- Ensure smooth customer handover and address concerns related to registration, possession, or society formation.

- Maintain strong after-sales relationships to drive referrals and repeat buyers.

Key Skills & Competencies:

- Strong sales and negotiation skills with a proven ability to close high-value deals.

- Excellent communication & interpersonal skills (English, local language preferred).

- Customer-first mindset with the ability to build trust and handle objections tactfully.

- Good understanding of real estate laws, RERA, home loan processes.

- Self-motivated, target-driven, and comfortable with fieldwork/site visits.

- Tech-savvy (CRM tools, MS Office, WhatsApp Business, digital sales presentations).

Qualifications & Experience:

- Bachelor's degree in Business Administration, Marketing, Real Estate, or related field (MBA preferred).

- 2-7 years of experience in B2C real estate sales (residential projects).

- Experience in handling high-ticket sales (- 50 lakhs and above) is a strong advantage.

- Freshers with strong sales aptitude and real estate interest may also be considered for junior roles.