Manager - Accounts Receivables

Key Responsibilities:

Customer Onboarding, Credit, and Contract Management:

- Define and manage credit policies and exposure limits for each customer based on financial health, performance, and internal risk frameworks.

- Collaborate with Sales/Legal to ensure customer contracts are in place before customer onboarding

- Oversee credit evaluation and approval processes for all new customer onboarding.

- Maintain a repository of signed customer agreements and amendments

Team Management & Process Oversight:

- Lead and mentor the accounts receivables team, setting clear goals and tracking performance.

- Ensure timely billing, invoicing, and application of receipts across all accounts.
Ensure all the billing and recording of transactions on revenue are completed with the cut-off timelines

Order-to-Cash (O2C) Process Management

- Ensure accurate payment knock-off and maintain real-time visibility into receivables and collections.

- Coordinate with internal teams to resolve payment disputes and deduction mismatches.

MIS, Reporting & Commercial Hygiene

- Maintain and publish real-time dashboards and trackers for customer-wise ageing, collections, open claims, and outstanding deductions.

- Ensure compliance with audit requirements, tax regulations (GST/TDS), and internal controls across all commercial processes.

- Ensure accurate and timely reconciliations between AR ledgers and customer balances.

Team Development & Process Improvement

- Manage and mentor the AR team members to build a rigorous and detail-oriented process.

- Ensure timely billing, invoicing, and application of receipts across all accounts.

- Ensure all the billing and recording of transactions on revenue are completed with the cut-off timelines

- Review AR aging and drive collection efficiency

- Identify and implement process enhancements to improve AR cycle time and reduce manual interventions.

- Leverage ERP systems and tools for automation and tracking.