- As a Client Servicing Lead in our dynamic advertising agency, you will play a pivotal role in managing and nurturing our key client relationships.
- You will be responsible for ensuring client satisfaction, driving revenue growth, and collaborating with cross-functional teams to deliver exceptional advertising solutions.
- This position demands a seasoned professional with a deep understanding of the advertising industry, exceptional communication skills, and a proven track record of successfully managing key client accounts.
Location: Noida.
Experience: 9-12 years.
Job Description :
Client Relationship Management:
- Cultivate and maintain strong relationships with key clients, understanding their business objectives and marketing goals.
- Act as the main point of contact for key clients, ensuring seamless communication and a high level of client satisfaction.
Cross-Functional Collaboration:
- Work closely with internal teams, including creative, media, and analytics, to develop and deliver comprehensive advertising solutions.
- Facilitate communication and coordination among different departments to ensure client needs are met efficiently.
Campaign Management:
- Oversee the end-to-end execution of advertising campaigns, ensuring they align with client objectives and meet quality standards.
- Monitor campaign performance and provide strategic insights and recommendations for optimization.
Budget Management:
- Manage client budgets effectively, ensuring optimal utilization of resources and delivering value for the client's investment.
- Provide financial forecasts and reports to both clients and internal stakeholders.
Market Analysis and Trends:
- Stay abreast of industry trends, market conditions, and competitor activities to provide valuable insights to clients.
- Proactively recommend innovative advertising solutions based on industry best practices.
Client Retention and Growth:
- Identify opportunities for account expansion and upselling of additional agency services.
- Implement retention strategies to ensure long-term partnerships with key clients.
Candidate Profile:
- Proven experience in key account management within the advertising industry.
- Strong understanding of advertising and marketing principles.
- Exceptional communication, negotiation, and presentation skills.
- Analytical mindset with the ability to interpret data and make strategic recommendations.
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