Livspace - City Head

Description:

The City Head leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers. The City Head is responsible for the entire Business P&L for the city/region.

As a City Head, you need to:

Target Delivery :

Funnel Review, NGMV Delivery + Sales Input Hygiene

- Revenue monthly targets - Furniture and Furnishing category.

- Discount optimisation

- Adherence to input processes

- Seamless execution

- Customer satisfaction

Conversion Effectiveness :

- Display + Training Quote optimisations

- Develop customised project level pitch strategies

- Help stylists communicate value propositions effectively & aid in conversion

- Train new joinees on styling processes, sales strategies, and Product portfolio Overview

- Work towards consistent knowledge upgrade for stylists in furniture and furnishings.

- Optimize Store Display for better customer engagement & increased average order value.

- Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc.

Stay Ahead of Competition :

- Keep designers updated with the latest offerings, trends, and market insights.

- Compulsory market visit : 3 unique Brands/stores per month.

- Gather feedback and share insights with the category team for product development.

- Keep track of competitor prices, products, and trends to stay ahead.

Sustainable Growth :

- Quantify resources that are required in these respective regions.

- Come up with the offers or marketing activities that are required.

- Manage the complete P&L and carry out the AOP Plan for respective regions.

- Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility.

- Work with cross-functional teams to ensure the right steps for regional growth.

Skills And Expertise

EXPERTISE AND QUALIFICATIONS

- Alumni of IITs / Tier 1 B Schools / Premium Institutions

- 3 years+ of work experience as City Head / Growth Head / Strategy Head.

- Overall Experience should be greater than 5 years in customer facing roles (Sales, Growth etc)

- Team handling experience preferably up to 15-20 direct reportees.

- Strong in multi-tasking & managing complex Operations structures.

- Strong in Sales & Business Development.

- Strong leadership and people skills.

- Extremely high level of ownership around targets.

- Excellent written and verbal communication skills.