Learning & Development Manager

Position Summary

Lead the creation, implementation, and evaluation of strategic learning and development programs that align with business goals. Foster a continuous learning culture, close skills gaps, and enhance workforce performance.

Key Responsibilities

Training Needs Analysis

- Identify organizational skill gaps through surveys, interviews, performance metrics, and assessments.

Strategy & Program Design

- Develop and execute a comprehensive L&D strategy-covering leadership, technical, and soft skills-using instructional design models, adult learning principles, e-learning, workshops, coaching, and blended learning.

Content Development & Delivery

- Collaborate with SMEs to create engaging training materials-presentations, manuals, e-modules. Facilitate sessions both in-person and virtually.

LMS & Technology Management

- Administer the Learning Management System: upload content, track participation, and generate reports. Incorporate latest learning technologies and trends.

Evaluation & Reporting

- Measure program effectiveness via feedback, KPIs, assessments, and iterate for continuous improvement.

Stakeholder Collaboration

- Liaise with HR, department heads, and external vendors to align learning initiatives with organizational objectives.

Talent & Leadership Development

- Design leadership pipelines, mentoring, coaching, succession planning, and developmental assignments.

Budget & Vendor Management

- Plan, allocate, and manage L&D budgets; negotiate and manage relationships with external providers.

Change Enablement & Learning Culture

- Champion a learning-first culture and support change initiatives through targeted training and agile learning methodologies.

Qualifications

Education & Experience

- Bachelor's degree (HR, Organizational Development, Education, Business Administration); Master's preferred.