Lead - Workforce Management - Forecasting/Capacity Planning/Bench Management

Role: Resource Management (Leadership Role)

Role Description:

- Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.

- Resource Manager will partner with business to ensure fulfilment at required rates to ensure revenue growth and govern set of parameters to ensure profitability

Responsibilities:

- Partner with Business for Resource forecasting, Review of demands in line with overall revenue growth of the unit

- Strategize, Implement, and track resource fulfilment within the group

- Plan for external hiring and training based on the roll off and bench

- Track and Monitor Utilization. Suggest and implement plans for improvement of utilization

- Govern bench & implement measures to be at the optimal number and at the optimal bench cost

- Plan and monitor VISA / Work permit utilization

- Movement of people between offshore and onsite

- Tracking of Unbilled / Buffer resources

- Collaborate with vertical / service line leadership and all enabling functions

- Build and manage high performing team

Experience: 18+ years of resourcing / workforce management experience

Job Type: 5 Days (WFO)

Location: Greater Noida , Delhi