Lead - Quick Commerce - Wellness Business

Quick Commerce Lead - Wellness

Job Description:

The Role Quick Commerce Lead Function : E-Comm

Education:

- Minimum Graduate, Post graduate with good mathematical skills will be an added advantage

- Experience 4+ years experience in selling and operations (including 1 year of QCOM experience).

Role Summary:

- The Quick Commerce Lead is responsible for driving the strategy, execution, and growth of the company's quick commerce operations.

- This role focuses on creating and executing an end to end Quick commerce business model for Client.

Role Responsibilities:

- Design, develop, and execute the overarching strategy for scaling client's brands quick commerce business across key market

- Leverage data analytics to improve customer satisfaction, reduce operational inefficiencies, and optimize delivery processes by identifying patterns and opportunities

- Work closely with marketing, tech, product, and customer service teams to synchronize efforts, create integrated solutions, and align on common business objectives.

- Collaborate with supply chain teams to forecast demand, optimize stock levels, and ensure products are available for immediate dispatch to meet customer expectations.

- Oversee and streamline last-mile delivery operations, ensuring fast and efficient delivery timelines.

- Manage relationships with third-party logistics partners and delivery teams.

- Ensure consistent customer satisfaction and address operational or delivery challenges proactively.

- Stay up to date on industry trends, customer preferences, and new technologies to drive innovation within Q-commerce.

- Manage platform partner relations to ensure commercial discipline basis agreement.

Note: Somebody from Personal care, Wellness & Fitness industry with blinkit, swiggy , zepto exposure would be preferred.