Lead - People Capability

Lead - People Capability

Strategic People Development:

- Design and execute a people development roadmap tailored for clinical, retail, sales, freelance, technology, and corporate teams.

- Ensure alignment of development initiatives with business goals and strategic priorities.

Capability Building for Staff:

- Deliver training programs to enhance clinical staff's patient care skills and compliance with industry standards.

- Equip retail staff with customer service expertise, product knowledge, and operational efficiency.

Sales Training and Freelance Engagement:

- Create effective training modules for sales staff and freelance Swasthya Mithras, enhancing their sales techniques and customer engagement skills.

- Foster long-term alignment and motivation for freelance Swasthya Mithras through robust support systems and learning pathways.

Technology and Corporate Learning Initiatives:

- Collaborate with the technology team to ensure seamless implementation of digital tools and provide targeted technical training.

- Develop leadership and strategic thinking skills among corporate staff, cultivating high performance and innovation.

KRA and OKR Framework Implementation:

- Lead the rollout and adoption of KRAs and OKRs across teams to establish clear goals and measurable outcomes.

- Provide training and support for leaders to effectively set, track, and evaluate objectives and results.

Leadership Development:

- Drive leadership initiatives to identify and nurture future leaders across all functional teams.

- Create tailored programs that enable individuals to excel in managerial and strategic roles.

Performance Monitoring and Feedback:

- Use data-driven insights to measure the effectiveness of talent development initiatives.

- Continuously refine programs to address evolving employee and organizational needs.

Cross-functional Collaboration:

- Partner with HR, operations, and other key stakeholders to create a cohesive talent management strategy.

- Stay abreast of industry trends to integrate innovative approaches to learning and development.