Kshema - National Head - Agency Channel - Non-Life Insurance

Job Summary:

- We are seeking a dynamic and experienced National Head for our Agency Channel in the Non-Life Insurance sector.

- The ideal candidate will be responsible for managing and driving the overall performance of the agency sales channel across the country.

- This role involves strategic planning, business development, and ensuring the achievement of sales targets while maintaining high standards of customer satisfaction and compliance.

- Additionally, the candidate will be responsible for hiring and building a strong agency sales team and will need to have over 15 years of experience in the industry.

- The job may require extensive travel to build and expand the agency network across the country.

Key Responsibilities:

Strategic Planning: Develop and implement the overall agency business plan, aligning with the company's goals and objectives.

Sales Management: Drive sales performance by setting targets, monitoring progress, and implementing corrective actions as needed.

Channel Expansion: Identify and develop new business opportunities to expand the agency network and increase market penetration.

Team Leadership: Lead, mentor, and motivate the agency sales team to achieve their targets and enhance their performance.

Hiring and Building the Team: Recruit, train, and develop a strong agency sales team to ensure the effective execution of the business plan.

Customer Relationship Management: Ensure high levels of customer satisfaction by addressing customer needs and resolving issues promptly.

Compliance: Ensure all sales activities comply with regulatory requirements and company policies.

Performance Monitoring: Regularly review and analyze sales performance data to identify trends, opportunities, and areas for improvement.

Training and Development: Provide ongoing training and development opportunities for the agency sales team to enhance their skills and knowledge.

Travel Requirements: Travel extensively to various locations to build and expand the agency network across the country.

Qualifications:

- Proven experience in a senior sales management role, preferably within the non-life insurance industry.

- Over 15 years of experience in the industry.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Strategic thinking and problem-solving abilities.

- Ability to work in a fast-paced and dynamic environment.

- Knowledge of regulatory requirements and compliance standards in the industry.

Preferred Qualifications:

- Experience in managing a national sales team.

- Familiarity with agency sales models and distribution channels.

- Advanced degree in business administration, marketing, or a related field.