Training Manager/Senior Manager - Learning & Development
Job Description:
- Develop and implement a comprehensive training strategy aligned with business goals.
- Organize refresher training programs across all locations.
- Develop and implement regular training schedules.
- Conduct training sessions for new and existing sales personnel.
- Collaborate with managers to assess training needs and plan sessions accordingly.
- Design and deliver effective training programs.
- Conduct seminars, workshops, and individual training sessions.
- Mentor and support new employees.
- Monitor and assess the effectiveness of training programs through post-training evaluations, assessments, and employee feedback.
- Work closely with business leaders and HR to address performance gaps.
- Monitor employee performance and response to training.
- Develop high-quality sales training programs focused on upselling and cross-selling.
Requirements & Skills:- Proven experience as a trainer with a strong track record.
- In-depth understanding of effective training methodologies and tools.
- Willingness to stay updated on new corporate training techniques.
- Proficiency in MS Office (especially PowerPoint); familiarity with e-learning software is a plus.
- Excellent communication, presentation, and public speaking skills.
- Experience in developing team skills in customer service, language, and communication.
- Ability to track individual performance and assess training effectiveness.
- Strong written, communication, and interpersonal skills.
- Ability to maintain an updated curriculum database and training records.
- Utilize a mix of in-person, virtual, and e-learning methods for effective training delivery.
- Identify training needs across departments and design customized learning solutions.
- Design engaging training materials, including presentations, manuals, and e-learning modules.
Qualifications & other Skills:- Bachelors/Masters degree in HR, Finance, Business Administration, or related field.
- 5+ years of experience in training & development, preferably in the BFSI/NBFC sector.
- Strong knowledge of NBFC regulations, financial products, and risk management.
- Hands-on experience with LMS (Learning Management System) and digital training tools.
Why Join Us?- Opportunity to contribute to a growing NBFC and shape its learning culture.
- Exposure to cutting-edge training methodologies and digital learning.
- Competitive salary and career growth opportunities.