Key Account Sales Specialist - IT Hardware Infrastructure

Responsibilities:

- Manage and develop relationships with assigned key accounts, acting as a primary point of contact and trusted advisor.

- Develop and implement account plans to achieve sales targets and identify opportunities for growth within existing clients.

- Utilize analytical skills to understand client business needs, identify challenges, and propose relevant IT Infrastructure and System Integration solutions.

- Clearly and effectively communicate the value proposition of our comprehensive portfolio, including Infrastructure solutions (Server, Storage), Networking Solutions, Security Solutions, System Integration Solutions, Mobility Solutions, and Cloud Computing Solutions.

- Provide excellent customer service, ensuring client satisfaction and fostering strong, long-term partnerships.

- Manage the sales process from initial engagement and solution presentation to negotiation and closure of sales deals.

- Apply a solution-selling approach, focusing on understanding client business outcomes and aligning our IT Infrastructure, Data Center, and System Integration offerings accordingly.

- Develop an understanding of C-level stakeholders (CTOs, CIOs, etc.) within assigned accounts and support senior team members in engaging with them.

- Contribute to managing large customers and supporting the closure of significant deals.

- Maintain accurate records of sales activities and account information within our CRM system.

- Collaborate effectively with internal teams, including technical -sales, delivery, and support, to ensure seamless client experience.

- Stay informed about relevant technology trends and industry developments in IT Infrastructure and System Integration.

- Contribute to sales forecasting and reporting activities.

Required Skills & Experience:

- 2-4 years of direct sales and key account management experience within the IT industry.

- Experience in selling Infrastructure solutions (Server, Storage), Networking Solutions, Security Solutions, System Integration Solutions, Mobility Solutions, and Cloud Computing Solutions.

- Familiarity with solution selling principles, particularly related to IT Infrastructures, Data Center Solutions, and System Integration.

- Experience or exposure to interacting with C-level executives (CTOs, CIOs, etc.).

- Demonstrated ability to manage customer relationships and contribute to closing deals.

- Strong analytical skills with the ability to understand client needs and propose relevant solutions.

- Excellent communication, presentation, and interpersonal skills.

- Strong customer service orientation and a desire to build lasting client relationships.

- Goal-oriented, proactive, and able to work effectively both independently and as part of a team.

- Basic understanding of the IT Infrastructure landscape and key technologies.

Location: Mumbai, India (Onsite - Full-time)