Key Account Manager - Quick Commerce

Key Account Manager (Q Commerce) - FMCG Food - Gurgaon

Category: Sales & Marketing

Industry: FMCG / Foods / Beverage

Skills: FMCG, Sales, Food, E-commerce, Quick Commerce, Key Account Manager

Job Description:

- Manage key Q-commerce accounts, developing strategic plans to drive growth and maximize revenue.

- Identify upselling opportunities, lead negotiations, and monitor performance metrics.

- Collaborate with internal teams to ensure client needs are met, resolving issues promptly to ensure high client satisfaction.

Client Details: Our client is one of India's most well known and most distruptive brands in the FMCG Food space

Description:

Client Management:

- Serve as the primary point of contact for key e-commerce accounts, fostering strong, long-term relationships

- Develop a deep understanding of clients' businesses, goals, and objectives to provide tailored solutions

- Build trust and credibility through regular communication, proactive issue resolution, and timely delivery of results

Strategic Planning:

- Develop and implement customized account plans to drive revenue growth and maximize profitability

- Collaborate with clients to identify business opportunities, challenges, and objectives

- Design and execute strategic initiatives to achieve client goals and exceed expectations

Sales Execution:

- Identify opportunities for upselling and cross-selling within existing accounts to drive revenue growth

- Lead negotiations and close deals to achieve revenue targets and expand client relationships

- Develop and maintain a thorough understanding of clients' needs, preferences, and pain points to deliver targeted solutions

Performance Monitoring:

- Track and analyze key performance metrics, including sales revenue, customer acquisition, and retention

- Identify trends, challenges, and opportunities for improvement, providing data-driven insights to inform strategic decisions

- Adjust account plans and strategies as needed to optimize results and achieve client objectives

Cross-Functional Collaboration:

- Work closely with internal teams, including Marketing, Product Development, and Customer Support, to ensure seamless delivery of client solutions

- Collaborate with stakeholders to develop and implement integrated marketing campaigns, product launches, and customer support initiatives

- Facilitate open communication and knowledge-sharing across teams to drive innovation, efficiency, and client satisfaction

Profile:

- MBA in sales and marketing from a tier 1/2 Business School

- Minimum 6 years of work experience with 3 years being in Q-commerce

- FMCG food background is a necessity

- Strong comm skills

- Current/preferred location to be Gurgaon

Job Offer:

- Market leading compensation

- Work closely with leadership

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