About Our Client:

A leading Indian packaged foods and snacking brand with a strong legacy and nationwide presence.

The company offers a wide portfolio across snacks, sweets, and ready-to-eat categories, with a fast-growing footprint in e-commerce, quick-commerce, and international markets.

Job Description:

The Key Account Manager will be responsible for driving and scaling the packaged foods portfolio across leading e-commerce and quick-commerce platforms.

This role will manage end-to-end account ownership from business planning and commercial negotiations to execution, visibility, and performance tracking.

Key Areas of Responsibilities:

- Account Ownership: Manage day-to-day relationships and business health on Amazon, Flipkart, BigBasket, Blinkit, Zepto, Swiggy Instamart, Zomato (grocery/market), and other platforms.

- Joint Business Planning (JBP): Lead annual/quarterly JBP to drive topline, category penetration, and profitability; align on targets, media plans, supply readiness, and innovation calendars.

- Assortment, Pricing & Promotions: Build winning online assortments (core, value packs, exclusives); set pricing ladders; plan and execute promotions/events (SIS, Prime/Plus Days, Payday sales, Q-comm festivals).

- P&L & Commercials: Own account P&L including trade terms, margins, fees, and deductions; drive contribution profitability and ROI on spends.

- Demand & Supply: Partner with supply chain for forecasting, OTIF, fill-rates, and inventory health; minimize OOS/aged stock; manage ND/WD expansion in new dark stores/pin codes.

- Visibility & Media: Orchestrate onsite visibility (search, display, brand stores), offsite performance campaigns, and sampling; track ROAS/CTR/CR with platform and agency partners.

- Content & Ratings: Ensure best-in-class PDPs (titles, A+ content, images, claims), NPD listings, ratings & reviews improvement, and compliance with platform policies.

- Data & Insights: Track daily/weekly dashboardssales, share, traffic, conversion, price parity, buy-box, OOS; convert insights into interventions.

- Cross-Functional Leadership: Work closely with Marketing, Trade/Finance, Supply Chain, Category, and R&D for launches, promos, claims, and compliance.

- Negotiation & Compliance: Lead terms negotiations, JBP funding, visibility packages; ensure promotional claim closures, deductions hygiene, and audit readiness.

- Execution Excellence: Build and run a monthly operating rhythmpromo calendars, PO cycles, SLA adherence, and post-event reviews.

Qualifications & Skills:

- Experience: 5 to 9 years in FMCG e-commerce/key account management; proven handling of Amazon + at least two of: Flipkart, BigBasket, Blinkit, Zepto, Swiggy Instamart/Zomato.

- Category Exposure: Packaged foods/snacking/beverages strongly preferred; experience launching NPD online.

- Commercial Acumen: Hands-on with P&L, terms, margins, claims, and deductions.

- Analytics: Advanced Excel/Sheets; comfort with platform analytics (Amazon Retail/VC/Seller Central, Flipkart Dashboard, BB Partner Portal, Q-comm portals), and campaign dashboards.

- Execution & Negotiation: Strong negotiations, project management, and stakeholder influence across platforms and internal teams.

- Education: MBA/PG preferred; graduate with strong e-com track record considered.

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Posted By

Pranisha Dalal

Core Team Member at MetaMorph

Last Active: 22 September 2025

Job Views:
389

Applications: 184

Recruiter Actions: 0

Posted in

Sales & Marketing