Key Account Manager - eCommerce

1) Build and maintain relationships with category teams and decision-makers at key e-commerce platforms such as Amazon and Flipkart, and Quick Commerce

2) Negotiate terms, annual agreements, and category-level partnerships to maximize brand presence and sales.

3) Develop and execute sales strategies to achieve revenue and profitability targets for assigned accounts.

4) Monitor and analyze sales performance, ensuring monthly, quarterly, and annual targets are met or exceeded.

5) Collaborate with internal teams (e.g., PLs, marketing, supply chain, and pricing) to optimize product listings, content, and promotional activities on e-commerce platforms.

6) Identify growth opportunities, gaps, and trends in the online consumer durables segment to enhance product offerings.

7) Plan and execute promotional activities, including visibility campaigns, discount events, and exclusive launches in coordination with e-commerce partners.

8) Analyze the impact of promotional activities on sales and adjust strategies accordingly.

9) Work closely with supply chain teams to ensure adequate stock levels are maintained across all platforms, preventing stockouts or overstocks.

10) Coordinate with e-commerce partners to optimize the delivery process and customer satisfaction metrics.