Key Account Manager - Corporate Training

About the Role

We are looking for a highly experienced Key Account Manager to drive business growth in the corporate training industry. This role requires a proven track record in sales and account management, with the ability to build long-term client relationships and deliver tailored training solutions.

Key Responsibilities

- Drive revenue from new and existing clients by identifying training needs and aligning suitable solutions.

- Serve as the primary point of contact for key accounts, ensuring seamless communication and client satisfaction.

- Collaborate with internal delivery teams to ensure timely and high-quality execution of training programs.

- Proactively resolve client issues, ensuring retention and repeat business.

- Build and maintain long-term client partnerships; re-engage dormant accounts with fresh opportunities.

- Identify and execute cross-sell and up-sell opportunities across accounts.

- Stay updated on client industries and their evolving training requirements.

- Gather and act upon client feedback to continuously improve services.

- Deliver an exceptional customer experience across all stages of engagement.

Requirements

- 10+ years of proven experience in Corporate Training Sales (not training coordination, delivery, or operations).

- Strong account management skills with the ability to influence and build C-level relationships.

- Excellent communication and negotiation skills.

- Fluency in the local language of the base city.

- Strong problem-solving mindset with a focus on customer success.

- Ability to work independently while collaborating with internal stakeholders.

- Immediate joiners preferred.