Key Account Manager - Community Sales - FinTech

Our Client:

Job Title: Key Account Manager - Community Sales

Experience: 4+ years in B2B2C

Education: MBA preferred

Locations: Gurgaon

About the Role:

This role demands strong on-ground presence, relationship-led sales, and the ability to design scalable community engagement models.

Key Responsibilities :

1. Community Acquisition & Partnerships:

- Build trusted relationships with decision-makers

- Position Company as their go-to financial wellness partner.

2. Strategic Relationship Management:

- Act as the primary point of contact for the clients.

- Build and execute long-term engagement plans tailored to each community.

- Maintain high levels of client satisfaction, ensuring repeat engagement and referrals.

3. Community Engagement & Activation:

- Drive awareness and usage through on-ground events, workshops, and activations.

- Partner with marketing to run tailored campaigns within each community.

- Convert engagement into active users of Companys investment and financial solutions.

4. Revenue & Growth Ownership:

- Own product usage and revenue targets from communities.

- Identify and pursue upsell and cross-sell opportunities within networks.

- Drive retention and ensure continuous value delivery to clients.

Requirements:

- You must have strong B2B2C/institutional selling and relationship management experience

- You must have ability to influence senior stakeholders and navigate large communities/networks

- You must have excellent communication, presentation, and consultative sales capabilities

- You must be a Self-starter with a growth mindset and ownership attitude

- Experience in financial products (investments, insurance, lending, wellness, etc.) is preferred