Posted By
226
Posted in
Sales & Marketing
Job Code
1610964
KAM Support
About the Role:
We are seeking an experienced professional to join our team as a KAM Support.
The role requires strong relationship management, stakeholder engagement, and business support skills to ensure smooth functioning of key account operations and client satisfaction.
Key Responsibilities:
- Support Key Account Managers in managing strategic client relationships.
- Act as a bridge between clients and internal teams to ensure timely delivery of services/solutions.
- Drive account performance by monitoring KPIs, identifying gaps, and ensuring corrective actions.
- Coordinate with cross-functional teams (Sales, Operations, Finance, etc.) for smooth execution of client requirements.
- Prepare client reports, presentations, and data analysis to support business reviews.
- Assist in contract renewals, compliance checks, and maintaining account documentation.
- Identify opportunities for upselling/cross-selling within existing accounts.
Key Requirements:
- 8 to 10 years of experience in Key Account Management, Client Servicing, or Business Support.
- Strong stakeholder management and communication skills.
- Proven ability to handle large accounts and complex client requirements.
- Analytical mindset with proficiency in MS Excel/PowerPoint; CRM knowledge is a plus.
- Ability to multitask, prioritize, and work effectively under pressure.
- Strong problem-solving skills with a client-first approach
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Posted By
226
Posted in
Sales & Marketing
Job Code
1610964
